Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a dedicated hospitality services company committed to creating exceptional experiences for millions of patients, visitors, and guests. The company operates primarily in the parking and valet service industry, delivering compassionate service that eases anxiety and enhances the overall guest experience. Towne Park focuses on making a meaningful impact through each interaction by creating smiles and memorable moments throughout hotels, hospitals, and other client locations. Their core philosophy, known as "Aggressive Hospitality," ensures that every customer interaction is approached with friendliness, professionalism, and eagerness to help. Towne Park values teamwork, and its employees work closely to maintain high... Show More
Job Requirements
- High school diploma or GED
- At least 18 years of age
- Pass a criminal background check, motor vehicle record check and drug screen
- Completion of Wheelchair Safety Training course
- Six months related experience or training or equivalent
- Valid driver’s license with clean driving record
- Ability to drive manual transmission
- Ability to speak, read and write English
- Ability to read and understand instructions
- Ability to write correspondence
- Skills to present information effectively
- Reasoning skills to follow instructions
- Basic math skills including addition, subtraction, multiplication and division
- Knowledge of 24 hour and military time
- Ability to understand applicable rates
Job Qualifications
- High school diploma or general education degree (GED)
- Must be at least 18 years of age
- Completion of Wheelchair Safety Training course
- Six months related experience or equivalent combination of education and experience
- Must have and maintain a valid driver’s license with a clean driving record
- Ability to drive manual transmission
- Proficiency in speaking, reading and writing Standard English
- Ability to read and comprehend simple instructions and memos
- Ability to write simple correspondence
- Effective presentation skills for one-on-one and small group interactions
- Reasoning and understanding to follow instructions
- Basic mathematical skills including addition, subtraction, multiplication and division
- Understanding of 24 hour and military time systems
- Ability to understand rates applicable to time passed
Job Duties
- Maintain a pleasant, friendly and professional demeanor with all guests, client staff members and coworkers
- Acknowledge and greet guests within 30 seconds of arrival
- Open vehicle and hotel doors for guests
- Check in guests and explain parking and retrieval procedures
- Park and retrieve vehicles cautiously
- Handle guest complaints effectively under pressure
- Use proper phone etiquette
- Conduct effective room presentations and bell services
- Assist guests with directions, taxis, and reservations
- Maintain detailed knowledge of the facility and local area
- Lead the work group in delivering high levels of guest service
- Assign roles to coworkers as directed
- Reduce staff during shifts as needed
- Issue and collect vehicle claim checks accurately
- Secure all keys safely
- Ensure safe operation and cleanliness of wheelchairs
- Protect guest confidentiality in accordance with HIPAA
- Assist the Account Manager with schedules and communications
- Collect revenue and complete cash handling tasks
- Complete shift reports and reconcile tickets and revenue
- Report non-urgent issues to manager and seek instruction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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