Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a distinguished hospitality services company dedicated to creating positive and memorable experiences for patients, visitors, and guests across various service locations. With a strong commitment to delivering exceptional hospitality, Towne Park prides itself on making an impact that goes beyond a typical job. The company emphasizes compassionate service, aiming to ease the anxiety of patients and their families, ensuring guests feel welcomed and valued during their visits. Towne Park's culture encourages employees to find rewarding career opportunities where every interaction contributes to brightening someone's day and making a meaningful difference. As part of this mission, the company... Show More
Job Requirements
- high school diploma or equivalent
- must be at least 18 years old
- must pass a criminal background check
- must pass a motor vehicle record (MVR) check
- must pass a drug screening
- must complete Wheelchair Safety Training
- must have a valid driver's license
- must have a clean driving record
- must be able to drive manual transmission
- must be able to communicate effectively in English
- must be able to read and write
- must be able to perform basic math calculations
- able to follow instructions
- able to work outdoors in varying weather conditions
- able to lift up to 100 pounds
- able to stand or sit for long periods
Job Qualifications
- high school diploma or general education degree (GED)
- must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen
- must complete the Wheelchair Safety Training course provided by Towne Park
- six months related experience and/or training or equivalent combination of education and experience
- must have and maintain a valid driver's license and clean driving record
- must be able to drive manual transmission
- must be able to speak, read and write Standard English language
- must be able to read and comprehend simple instructions, short correspondence and memos
- must be able to write simple correspondence
- must be able to effectively present information in one-on-one and small group situations to guests, clients and associates
- must be able to apply reasoning and understanding to carry out instructions furnished in written, oral, or diagram form
- must be able to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- must be able to perform these operations using units of American money
- must be able to understand 24 hour and military time systems
- must be able to clearly understand rates applicable to time passed
Job Duties
- maintains a pleasant, friendly and professional demeanor with all guests, client staff members and coworkers
- acknowledges and greets guests within 30 seconds of arrival to create favorable first and last impressions
- opens all vehicle and hotel doors for guests
- checks in arriving guests and explains vehicle parking and retrieval procedures
- parks and retrieves vehicles while driving slowly and cautiously
- uses proper phone etiquette
- posts up in appropriate areas when not assisting guests or completing other tasks
- conducts an effective room presentation when providing bell services for guests
- assists with the delivery and pick up of items to guest rooms
- assists guests with directions, taxis, reservations and other inquiries
- promotes a teamwork philosophy through leading by example and effective communication skills
- leads the work group in delivering high levels of guest service
- appoints fellow associates to certain routine roles
- issues claim checks to guests only after receiving vehicle keys and collects vehicle claim checks from all guests prior to issuing keys
- completes ticket information including key tag, guest folio, and location of vehicle, damage surveys and claim check receipt for all vehicles taken into the valet system
- secures all keys on a belt clip or in a locked key box
- ensures staff are not providing lift services to any hotel or hospital guest, only offering a hand for assistance
- checks wheelchairs for safe operation prior to each use and cleans wheelchairs after each use
- protects guest confidentiality in accordance with HIPAA requirements
- maintains the security of customer financial and identifying information
- assists the Account Manager as needed to build work schedules and makes calls on behalf of the manager to notify fellow associates of schedule changes or openings
- identifies and collects revenue for all vehicles
- completes accurate cash drop slips and cash drop envelopes
- completes the shift report and other shift paperwork with detail and accuracy
- reconciles revenue and tickets at the end of every shift
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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please contact the employer.
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