Lead Valet Attendant - JW Marriott Anaheim Marriott PT $21.42/HR + Tips
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k
Job Description
Towne Park is a renowned parking management company known for providing professional parking and valeting services across diverse locations including hotels, hospitals, and commercial establishments. The company is committed to delivering exceptional guest service through its high standards of operational excellence and customer care. Towne Park places a strong focus on safety, efficiency, and hospitality, creating a seamless and memorable parking experience for guests. Their team-oriented approach fosters an inclusive culture where employees are encouraged to grow and develop within their roles, contributing to the overall success of the company and satisfaction of its clients.
The role of Guest Se... Show More
The role of Guest Se... Show More
Job Requirements
- High school diploma or general education degree
- must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen
- must complete the Wheelchair Safety Training course provided by Towne Park
- six months related experience and/or training or equivalent combination of education and experience
- must have and maintain a valid driver’s license and clean driving record
- must be able to drive manual transmission
- must be able to speak, read and write Standard English language
- must be able to read and comprehend simple instructions, short correspondence and memos
- must be able to write simple correspondence
- must be able to effectively present information in one-on-one and small group situations to guests, clients and associates
- must be able to apply reasoning and understanding to carry out instructions furnished in written, oral, or diagram form
- mathematical skills
- must be able to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- must be able to perform these operations using units of American money
- must be able to understand 24 hour and military time systems
- must be able to clearly understand rates applicable to time passed
Job Qualifications
- High school diploma or general education degree
- must be at least 18 years of age
- must pass criminal background, MVR and drug screen
- must complete Wheelchair Safety Training course provided by Towne Park
- six months related experience or training or equivalent combination of education and experience
- must have and maintain a valid driver’s license and clean driving record
- must be able to drive manual transmission
- must be able to speak, read and write Standard English
- must be able to read and comprehend simple instructions, short correspondence and memos
- must be able to write simple correspondence
- able to present information in one-on-one and small group situations
- able to apply reasoning and understanding to instructions
- basic mathematical skills including adding, subtracting, multiplying and dividing with American money and understanding 24 hour and military time systems
- able to clearly understand applicable rates
Job Duties
- Maintains a pleasant, friendly and professional demeanor with all guests, client staff members and coworkers
- acknowledges and greets guests within 30 seconds of arrival
- opens vehicle and hotel doors for guests
- checks in arriving guests and explains vehicle parking and retrieval procedures
- parks and retrieves vehicles while driving cautiously
- uses proper phone etiquette
- posts up in appropriate areas when not assisting guests
- conducts effective room presentations
- assists with delivery and pick up of items to guest rooms
- assists guests with directions, taxis, reservations and inquiries
- maintains detailed knowledge of facility and local attractions
- promotes teamwork philosophy through leading by example
- leads work group in delivering high levels of guest service
- assigns coworkers to routine and non-ordinary roles as directed
- reduces staff during shifts if business conditions require
- issues claim checks after receiving keys
- collects claim checks prior to issuing keys
- completes ticket info including key tags, guest folios, damage surveys
- secures keys on belt clips or locked key boxes
- ensures staff only offer a hand for assistance, do not provide lifts
- checks wheelchairs for safe operation
- cleans wheelchairs after each use
- protects guest confidentiality in accordance with HIPAA
- maintains security of customer financial and identifying information
- assists Account Manager with scheduling and notifying associates
- identifies and collects revenue for vehicles
- completes accurate cash drop slips and envelopes
- completes shift report and paperwork accurately
- reconciles revenue and tickets at the end of every shift
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter