Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k Retirement Plan
Job Description
Towne Park is a well-established hospitality services company dedicated to delivering exceptional guest experiences and making a positive impact on the millions of patients, visitors, and guests it serves daily. With a strong commitment to compassionate service, Towne Park creates an environment where employees can contribute to memorable and comforting experiences that reduce anxiety and enhance satisfaction for guests and their families. Known for its emphasis on customer care and team collaboration, Towne Park continually strives to uphold a standard of excellence across all its service locations.
Working at Towne Park means joining a company where every interaction... Show More
Working at Towne Park means joining a company where every interaction... Show More
Job Requirements
- High school diploma or GED
- must be at least 18 years of age
- able to pass a criminal background check
- able to pass a Motor Vehicle Record (MVR) check
- able to pass a drug screen
- completion of the Wheelchair Safety Training course
- six months of related experience or equivalent education and experience
- valid driver’s license with clean driving record
- ability to drive manual transmission
- proficient in English speaking, reading and writing
- ability to read and comprehend simple instructions and memos
- ability to write simple correspondence
- strong interpersonal communication skills
- able to apply reasoning to carry out written, oral or diagram instructions
- basic mathematical skills
- able to understand 24-hour time systems
- able to understand applicable rates for time passed
Job Qualifications
- High school diploma or GED
- must be at least 18 years of age
- able to pass criminal background, MVR and drug screen
- completion of the Wheelchair Safety Training course provided by Towne Park
- six months related experience or equivalent combination of education and experience
- valid driver’s license with a clean driving record
- ability to drive manual transmission
- proficiency in speaking, reading and writing Standard English
- able to read and comprehend instructions, correspondence and memos
- able to write simple correspondence
- effective interpersonal communication skills
- capable of applying reasoning to carry out instructions
- mathematical skills including addition, subtraction, multiplication and division with American currency units
- understanding of 24-hour and military time formats
- comprehension of rate structures applicable to time passed
Job Duties
- Maintains a pleasant, friendly and professional demeanor with all guests, client staff members and coworkers
- acknowledges and greets guests within 30 seconds of arrival
- effectively participates in aggressive hospitality
- addresses guests using appropriate greetings
- opens all vehicle and hotel doors for guests
- checks in arriving guests and explains vehicle parking and retrieval procedures
- parks and retrieves vehicles cautiously
- handles guest complaints and difficult situations with composure
- uses proper phone etiquette
- conducts effective room presentations during bell services
- assists with delivery and pickup of guest room items
- provides guests with directions, taxis, reservations and other inquiries
- maintains detailed knowledge of the client facility and local area
- promotes teamwork through leading by example and effective communication
- assigns coworkers to roles as directed by Account Manager
- reduces staff during shifts based on business conditions
- issues claim checks to guests after receiving vehicle keys
- completes ticket and damage surveys accurately
- secures keys properly
- ensures staff only provide hand assistance (no lift services) to guests
- checks and cleans wheelchairs
- protects guest confidentiality and secures financial and identifying information
- assists Account Manager with work schedules and communications
- identifies and collects revenue for vehicles
- completes cash drop slips and shift reports accurately
- reconciles revenue and tickets at shift end
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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