You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Part-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) with Company Match
Pension Plan
stock purchase plan
Dependent care reimbursement
Backup child and elder care
adoption reimbursement
educational assistance
Wellness Program
Paid Time Off
Parental leave
Paid holidays
Job Description
PNC Financial Services Group, commonly known as PNC, is a prominent American bank holding company and financial services corporation that operates a vast network of retail branches. Known for its commitment to customer service and community engagement, PNC serves millions of customers across the United States. The company fosters a collaborative and inclusive workplace culture, emphasizing respect, diversity, and employee development. With strong roots in traditional banking combined with a commitment to digital innovation, PNC provides a stable and growth-oriented environment for its employees. The Fort Myers, Florida location at the San Carlos branch (16740 San Carlos Blvd) is situated... Show More
Job Requirements
- High school diploma or GED
- Minimum of 1 year related banking or customer service experience
- Ability to coach and mentor others
- Strong communication skills
- Proficient in transaction handling and problem resolution
- Ability to adhere to policies and procedures
- Sound judgment within established limits
- Capability to perform lobby engagement activities
- Willingness to assist in performance management and hiring processes
- Availability to work in-office at Fort Myers San Carlos branch
- No sponsorship for employment visas or participation in STEM OPT
Job Qualifications
- Accountability
- Banking experience
- Client loyalty development
- Customer experience management
- Customer service excellence
- Identifying sales opportunities
- Leveraging technology
- Proactive sales skills
- Accuracy and attention to detail
- Addressing customer needs effectively
- Coaching others
- Digital awareness
- Effective communication skills
- Fraud detection and prevention
- Managing multiple priorities
- Problem solving abilities
- Understanding customer needs
- Minimum of 1 year related banking or customer service experience
- High school diploma or GED or equivalent work experience
- Ability to work collaboratively within a team environment
Job Duties
- Coach, mentor and lead tellers by example to deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet
- Process a variety of customer interactions
- Educate customers on alternatives available for their financial interactions
- Identify banking opportunities during the customer interaction and refer as appropriate
- Coach, mentor and lead tellers in identifying opportunities through meaningful conversations with customers, making appropriate referrals to branch staff
- Coach, mentor and lead tellers in performing lobby engagement activities to connect with customers and position PNC products to meet their needs
- Assist the Branch Manager in performance management and new hire selection processes
- Ensure teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: