Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $32.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Profit sharing
Paid Time Off
Paid holidays
Wine discounts
Merchandise discounts
Tuition Reimbursement
Gym discounts
Job Description
Delicato Family Wines is a well-established winery renowned for producing high-quality wines that embody tradition, craftsmanship, and a passion for excellence. Located in Manteca, California, this company is recognized for its commitment to innovation and sustainable business practices. Delicato Family Wines strives to create an outstanding experience for every guest who visits their tasting rooms. The company fosters a culture of respect, continuous improvement, and teamwork and offers a range of premium wines enjoyed by customers nationwide. It is a dynamic organization dedicated to maintaining high moral standards and sustainable relationships with both customers and employees. With a rich heritage... Show More
Job Requirements
- High school diploma or equivalent
- minimum 3 years customer service experience
- must be at least 21 years old
- responsible beverage service certificate required
- ability to work flexible hours including evenings, weekends, and holidays
- ability to communicate effectively and provide exceptional customer service
- knowledge of wine and food pairings
- proficiency in retail software and Microsoft Office
- ability to maintain safe work environment
- ability to work cooperatively in a team environment
Job Qualifications
- High school diploma or equivalent
- 3 plus years of customer service experience
- experience in a wine tasting environment preferred
- must be 21 years of age or older
- responsible beverage service certificate required
- ability to work evenings, weekends, and holidays
- in-depth knowledge of wine, food, and pairings
- effective communication skills
- ability to maintain professional appearance and demeanor
- ability to establish and maintain effective team relationships
- proficient in retail software and Microsoft Office Suite
- basic business math skills
- solution-oriented problem-solving skills
Job Duties
- Provides hands-on support and assigns daily tasks
- ensures employees have proper tools and equipment and monitors output
- leads constructively by example fostering a strong work ethic
- guides team in resource use to avoid waste
- ensures clear communication and follows-up on assignments
- informs supervisor of staffing needs
- enforces safe work conduct and clean work areas
- supports change initiatives and company decisions
- maintains company and regulatory compliance in daily operations
- provides timely feedback to employees on performance
- coordinates with leadership on winery wide issues
- handles customer concerns objectively and confidentially
- orders wines, merchandise, and supplies with leadership input
- opens and closes the Tasting Room as needed
- updates bar menu and POS materials
- performs hosting duties including greeting visitors and pouring wines
- describes wine and winery history
- suggests and sells wine and non-wine products
- processes POS transactions including cash register operations
- provides direction to team when manager is away
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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