Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $32.00
Work Schedule
Rotating Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
flexible spending accounts
401(k) with Company Match
Profit sharing
Paid Time Off
Paid holidays
Wine discounts
Merchandise discounts
Tuition Reimbursement
Gym discounts
Job Description
Delicato Family Wines is a distinguished and rapidly growing wine producer known for its dedication to quality, sustainability, and customer satisfaction. Located in the heart of Manteca, California, the company boasts a rich history of winemaking excellence, offering a premium experience to wine enthusiasts. Delicato Family Wines is committed to fostering a vibrant work culture that emphasizes innovation, trust, continuous improvement, and sustainable relationships. This commitment is reflected in their generous benefits package, including comprehensive medical, dental, and vision insurance, paid time off, 401(k) with company match, and more.
The Lead Tasting Room Associate role is a critical po... Show More
The Lead Tasting Room Associate role is a critical po... Show More
Job Requirements
- High school diploma or equivalent
- minimum 3 years of customer service experience
- experience in a wine tasting environment
- must be 21 years of age
- Responsible Beverage Service certificate (paid for upon hire)
- ability to work evenings, weekends, and holidays
- knowledge of wine, food, and pairings
- effective team communication and customer service
- professional appearance and demeanor
- flexibility
- problem-solving skills
- proficiency in retail software and Microsoft Office
- basic business math skills
Job Qualifications
- High school diploma or equivalent
- minimum 3 years of customer service experience
- experience in wine tasting environment required
- must be at least 21 years old to serve and taste wine
- holds Responsible Beverage Service certificate
- able to work evenings, weekends, and holidays
- in-depth knowledge of wine, food, and pairings
- excellent communication and customer service skills
- professional appearance and demeanor
- flexible and enthusiastic with changing priorities
- resourceful problem-solving skills
- proficient in retail software and Microsoft Office
- basic business math skills
Job Duties
- Provides hands-on support and assigns daily tasks
- ensures employees have proper tools and equipment
- monitors output
- leads by example fostering a strong work ethic and environment of trust
- guides proper use of assets to avoid waste
- ensures clear communication and follows up on assignments
- reports staffing needs to supervisor
- ensures safety and cleanliness in work areas
- supports change initiatives and company decisions
- communicates employee issues confidentially to supervisor
- maintains compliance with company and regulatory standards
- assigns and monitors breaks
- provides daily feedback and informs supervisor of performance
- coordinates with leadership on winery-wide issues
- handles customer concerns objectively
- orders wines, merchandise, and supplies
- opens and closes the tasting room
- updates bar menu and POS materials
- performs hosting duties including greeting visitors and pouring wine
- describes wine and winery history
- suggests and sells products
- handles POS transactions
- provides direction in manager's absence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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