Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.69 - $32.34
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
flexible spending accounts
401(k) with Company Match
Discretionary profit sharing
Paid Time Off
Paid holidays
Wine and merchandise discounts
Tuition Reimbursement
Gym discounts
Job Description
Delicato Family Wines is a prominent and dynamic winery renowned for its commitment to producing high-quality wines and offering exceptional tasting room experiences. Established in California, this company has grown into a respected name in the wine industry, blending traditional winemaking techniques with innovative practices to craft wines that exemplify excellence and passion. Delicato Family Wines not only values its rich heritage but also invests in its community and employees, fostering a culture of continuous improvement, trust, and sustainable relationships. As part of its dedication to employee well-being, the company provides a comprehensive benefits package, including medical, dental, vision coverage,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 3 years of customer service experience
- Experience in a wine tasting environment required
- Must be at least 21 years old
- Responsible Beverage Service certificate required
- Ability to work evenings, weekends, and holidays
- Proficient with retail software and Microsoft Office
- Ability to maintain professional appearance
- Must communicate effectively and work in team environment
Job Qualifications
- High school diploma or equivalent
- 3+ years of customer service experience
- Experience in a wine tasting environment
- Must be 21 years or older to serve wine
- Responsible Beverage Service certificate
- Knowledge of wine, food, and pairings
- Able to communicate effectively with diverse groups
- Professional appearance and demeanor
- Proficient in retail software and Microsoft Office
- Strong problem-solving and customer service skills
- Ability to work evenings, weekends, and holidays
Job Duties
- Provides hands-on support and assigns daily tasks
- Ensures employees have proper tools and monitors output
- Leads by example fostering a strong work ethic and trust
- Guides team to use resources efficiently and avoid waste
- Communicates clearly and follows up on assignments
- Reports staffing needs to supervisor
- Ensures safety and cleanliness
- Supports company change initiatives
- Communicates employee issues confidentially
- Maintains company and regulatory compliance
- Assigns and monitors employee breaks and provides backup relief
- Provides daily feedback and reports performance
- Coordinates with leadership on winery issues
- Handles customer concerns objectively
- Orders wines, merchandise, and supplies
- Opens and closes the Tasting Room
- Updates bar menu and POS materials
- Performs Tasting Room hosting duties
- Greets visitors and pours wines
- Describes wine, techniques, and history
- Suggests and sells products
- Handles POS transactions
- Provides direction when manager is away
- Performs other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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