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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) savings plan
Paid Time Off
employee discount
incentive compensation
Job Description
Coach is a renowned global fashion house established in New York in 1941, known for crafting timeless and beautifully made luxury accessories and goods. With a rich heritage and commitment to quality, Coach is part of the Tapestry portfolio, a global group of brands dedicated to innovation, inclusivity, and expanding the boundaries of what is possible in luxury fashion. Coach embodies the spirit of its hometown—New York—through a blend of creative vision, boldness, and inclusiveness, making products designed to empower individuals to express their authentic selves. The company maintains a strong presence worldwide, continually inspiring loyal customers through distinctive design,... Show More
Job Requirements
- high school diploma or equivalent
- 1 to 2 years of retail or food service management experience
- 6 months to 1 year of customer-facing experience
- experience delegating tasks to employees or coordinating teams
- availability to work flexible hours including early mornings, evenings, weekends, and holidays
- ability to meet store policies on cash handling, food safety, and store security
- strong problem-solving and conflict resolution skills
Job Qualifications
- 1 to 2 years of experience in retail or food service management
- 6 months to 1 year of experience interacting with and fulfilling customer requests
- 6 months to 1 year experience delegating tasks or coordinating multiple employees
- ability to meet store operating policies and standards including cash handling, quality food and beverage service, and store safety
- strong customer service and leadership skills
- effective communication and interpersonal skills
- ability to work flexible hours including early mornings, evenings, weekends, and holidays
Job Duties
- Lead by example in delivering outstanding service and building lasting guest relationships
- support daily sales goals, motivate team performance, and drive key selling behaviors
- provide real-time feedback, training, and support to associates to elevate their beverage craft, selling, and service skills
- assist with opening and closing procedures, ordering and inventory management, food safety, and maintaining visual merchandising standards
- address customer concerns and practical issues with professionalism and urgency
- uphold Coach's brand values and ensure a consistent luxury experience, act as an ambassador in the local market or mall
- participate in coaching and development of team members aligned with district priorities and company values
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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