Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Professional development opportunities
Job Description
Fontainebleau Las Vegas, a prestigious luxury resort located in the heart of Las Vegas, is renowned for providing exceptional hospitality and world-class spa services. Known for its opulent design and commitment to outstanding guest experiences, the resort offers a wide range of amenities that attract visitors from around the globe. The spa at Fontainebleau Las Vegas is a serene sanctuary designed to provide guests with rejuvenation, relaxation, and a holistic wellness journey. Staff members are dedicated to creating a calm and welcoming environment that complements the luxurious atmosphere of the resort.
The Lead Spa Concierge position at Fontainebleau... Show More
The Lead Spa Concierge position at Fontainebleau... Show More
Job Requirements
- Must be at least 18 years of age
- High School diploma or equivalent
- Experience in a similar role for a high-luxury salon and spa preferred
- Experience in high-volume luxury spa or resort preferred
- Proficient in Microsoft applications including Excel Word PowerPoint and Outlook
- Polished appearance and demeanor
- Excellent guest and member skills
- Effective time management skills and ability to multi-task in a fast-paced environment
- Extraordinary attention to detail while working under tight deadlines
- Ability to resolve problems to the satisfaction of both the guest and the company
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
- Willingness and ability to work a flexible schedule including holidays nights and weekends
- Ability to work in a fast-paced busy and somewhat stressful environment
Job Qualifications
- High School diploma or equivalent
- Experience in a similar role for a high-luxury salon and spa preferred
- Experience in high-volume luxury spa or resort preferred
- Proficient in Microsoft applications including Excel Word PowerPoint and Outlook
- Polished appearance and demeanor
- Excellent guest and member skills
- Effective time management skills and ability to multi-task in a fast-paced environment
- Extraordinary attention to detail while working under tight deadlines
- Ability to resolve problems to the satisfaction of both the guest and the company
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
- Willingness and ability to work a flexible schedule including holidays nights and weekends
- Ability to work in a fast-paced busy and somewhat stressful environment
Job Duties
- Greet guests warmly offering a friendly and welcoming atmosphere upon their arrival
- Provide information about spa services treatment options packages and facilities to assist clients in making informed choices
- Assist guests in scheduling appointments based on their preferences and availability
- Manage the spa's appointment calendar ensuring efficient scheduling and optimal use of resources
- Handle guest check-in and check-out processes ensuring accurate booking details and a smooth transition for clients
- Address guest inquiries concerns and special requests promptly and professionally
- Offer personalized recommendations based on client preferences and needs
- Promote retail products available at the spa and provide information about their benefits
- Assist guests in making purchases and recommendations for at-home care
- Maintain the spa's serene atmosphere by ensuring cleanliness tidiness and a soothing environment in the reception area
- Process payments for spa services ensuring accuracy and maintaining guest confidentiality
- Confirm appointments with clients provide reminders and ensure any special requirements are communicated to the spa team
- Assist with administrative tasks such as maintaining guest records organizing files and managing paperwork
- Coordinate with other spa staff including therapists and technicians to ensure the seamless flow of guest services
- Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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