Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $26.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
wellness programs
Job Description
Alyeska Resort, nestled in the heart of Alaska, offers world-class hospitality and unique outdoor experiences to its guests year-round. Amid its extensive offerings is the Alyeska Nordic Spa, a sanctuary designed to provide relaxation and wellness through an exceptional indoor-outdoor spa experience. The spa embraces a philosophy of wellness redefined — Simple. Inclusive. Natural. Social. It caters to guests seeking to connect with nature and themselves in a setting that blends tranquility and invigorating natural elements. Positioned within the scenic grounds of Alyeska Resort, the Nordic Spa provides distinctive spa treatments, retail products, and personalized guest experiences that uphold high... Show More
Job Requirements
- High school diploma or equivalent
- Leadership experience within the hospitality or spa industry preferred
- Prior spa or hospitality experience
- Excellent communication skills
- Ability to work flexible hours including weekends and holidays
- Strong organizational skills
- Ability to multitask in a fast-paced environment
- Computer literacy
- Commitment to guest confidentiality
- Ability to handle guest feedback professionally
Job Qualifications
- Leadership experience within the hospitality or spa industry preferred
- Spa, hospitality, guest service, and/or retail sales experience preferred
- Must be highly self-motivated
- Possess passion and natural inclination for guest service and health and wellness
- Must have excellent communication skills both written and verbal
- Must possess professional presentation
- Must possess compassion for people
- Must have strong interpersonal and problem-solving skills with ability to work independently as well as cohesively as part of the team
- Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently
- Must have excellent time management skills
- Computer literacy and previous reservation software and POS experience preferred
- Ability to focus on attention to detail, remaining professional and courteous at all times
Job Duties
- Represent Alyeska Nordic Spa with the highest level of service excellence and be knowledgeable of facility, treatment, and retail offerings
- Strictly enforce the privacy and confidentiality of all guest information
- Direct and lead the day-to-day front of house operations, ensuring daily tasks are assigned and checklists are completed
- Act as a Spa Concierge and lead the team when required to (filling in for shifts, staying later, quality checking, etc.)
- Monitor and maintain the physical environment, always ensuring cleanliness and organization
- Demonstrate pride in work by creating positive energy, teamwork, excitement, and fun
- Meet the demands of a fast-paced environment through personal empowerment, using good judgment and the ability to multi-task
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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