Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
Life insurance
Employee assistance program
401(k)
Vacation and Paid Time Off
Tuition Reimbursement
Complimentary and Discounted Rooms
Job Description
White Lodging is a prominent hospitality company dedicated to developing and operating a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants located in some of the most desirable cities in the United States. Their commitment to excellence is not only reflected in the quality of their properties but also in their dedication to creating memorable experiences for guests. As a hospitality leader, White Lodging emphasizes the importance of hospitality as a means to make people feel valued and welcomed, recognizing that it is the essence of their business and key to their success.
The company fosters an environment th... Show More
The company fosters an environment th... Show More
Job Requirements
- Must be able to stand and move at fast pace for long periods of time
- Must be able to work long hours when business needs require
Job Qualifications
- Previous restaurant or bar experience preferred but not essential
- Previous customer service role preferred but not essential
- Excellent oral and hearing skills
- Passion for service
- Positive can do attitude
- Ability to handle high volume and work under pressure
- Multitasking
- Reliability
- Customer service skills
- Organized
- Teamwork
- Flexible work schedule
Job Duties
- Provide high quality service to all guests
- Know and live the mission and the White Lodging/brand basics
- Complete all necessary set up, side work and closing duties as assigned
- Check restaurant before, after and during shift for cleanliness and remove any debris
- Be knowledgeable of all menu items, their garnish, contents and preparation methods and be prepared to answer guest questions
- Know any daily features and specials the restaurant is offering
- Use suggestive selling and up sell items to increase the check average of the restaurant
- Take guest orders correctly, read the order back to the guest and ring orders correctly into Micros
- Check food presentation before serving the guest to ensure hot food is hot and fresh
- Check guest satisfaction with food quality within two bites
- Present the check correctly, free from errors and in a timely manner
- Follow and comply with all White Lodging cash handling policies and end of shift paperwork
- Follow all White Lodging policies of work procedures and attendance
- Learn and maintain all information regarding the hotel and engage in pre-shift meetings
- Promote teamwork and friendly safe work environment
- Perform any other reasonable duties required
- Follow all White Lodging standards of uniform
- Know all the bar products on offer to the guest
- Make conversation with guests and create a personal connection
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
No experience required
Job Location
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