Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.30
Work Schedule
Weekend Shifts
Benefits
Hourly rate
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401(k)
HSA plans
FSA plans
Referral Bonus
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
Employee assistance program
volunteer opportunities
Committee participation
Online Learning Platform
tip pooling
Job Description
Columbia Hospitality, Inc. is a nationally recognized management and consulting company with over 25 years of experience in delivering outstanding hospitality solutions across a diverse portfolio that includes award-winning hotels and resorts, premier residential communities, restaurants, bars, private and public golf clubs, conference centers, and distinctive venues. Dedicated to fostering a people-first and values-driven culture, Columbia Hospitality emphasizes inclusivity, creativity, accountability, and respect, which is reflected in its commitment to its employees and the guests it serves. The company has consistently been acknowledged as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant or hospitality industry preferred
- Ability to read, write and speak English fluently
- Demonstrated ability to provide excellent guest service
- Strong communication and interpersonal skills
- Ability to stand for extended periods
- Ability to lift 25+ pounds
- Flexibility to work evenings, weekends, holidays and overtime as needed
- Basic math skills
Job Qualifications
- Previous experience in a high-volume restaurant or hospitality environment preferred
- Exceptional communication and interpersonal skills, with a genuine passion for hospitality, tourist attractions, and guest service excellence
- Strong guest service skills with the ability to be solutions oriented
- The ability to perform essential functions and use a computerized point of sale system
- Ability to read, write and speak English fluently
- Ability to stand up and down for more than three hours at a time
- Ability to de-escalate, be organized, and handle busy operations
- Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends, and holidays
- Ability to lift 25+ pounds
- Basic math skills required
Job Duties
- Leading the completion of opening, midday, and closing checklists by the serving staff to ensure all tasks are carried out efficiently and accurately
- Conducting regular inspections of the dining area and service stations to maintain cleanliness and organization, in compliance with safety and health regulations
- Collaborating with food and beverage management to implement and enforce policies related to service standards, guest satisfaction, and staff conduct, fostering a positive and professional work environment
- Delivering a warm and welcoming experience to every guest, providing attentive and exceptional service throughout their visit
- Demonstrates in-depth knowledge of menu items, including curated cocktails, and confidently making recommendations to enhance the guest experience
- Work as the Lead Server under the guidance of the Banquet Captain, for private events, promotional/consumer events, and meetings to ensure set-up, service, and breakdown tasks are being completed
- Ability to be the point of contact to clients and guests for food service during private events and promotional/consumer events
- Adherence to all food safety and health practices
- Adherence to all Washington State Liquor Laws, including the practice of valid ID checks
- Taking orders accurately and efficiently, ensuring all special requests and dietary restrictions are accommodated with care
- Collaborating closely with bussers, food runners, and bar staff to ensure timely delivery of food and beverages, maintaining high standards of presentation and quality
- Proactively addressing any guest concerns or feedback, going above and beyond to exceed expectations and resolve issues swiftly
- Other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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