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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.65 - $19.76
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
competitive pay
Paid Time Off
growth opportunities
inclusive work culture
Employee Discounts
Retirement Plan
Job Description
Friendly Senior Living is a highly regarded senior care community known for its commitment to values such as friendship, teamwork, compassion, excellence, integrity, and customer focus. The organization embraces a culture where these values are lived and demonstrated daily, providing a warm and supportive environment for its residents and employees alike. With a focus on delivering compassionate and exceptional care, Friendly Senior Living strives to create a place where residents feel valued and cared for like family. The community offers a blend of professional and personal growth opportunities and fosters an inclusive workplace culture aimed at elevating each employee's experience.... Show More
Job Requirements
- Requires ability to relate and be respectful to a wide variety of people and provide superior customer service
- Must wear employee badge at all times on the job
- Must report to work on time and adhere to attendance policy
- Must maintain confidentiality regarding resident, coworker, vendor, family, and visitor information
- Must have reliable transportation
- Dependable and able to work full scheduled shifts
- Willing and able to work overtime and weekends when required
- Must be clean and neat in appearance
- Abide by organization policies and procedures
- Work performed in a clean, well-lit community setting
- Employee must be able to perform essential job functions with reasonable accommodations
- Must meet general health requirements
- May assist in emergency procedures
Job Qualifications
- High school diploma or GED
- Minimum of one year job experience
- Combination of experience, education, and/or training demonstrating relevant knowledge and skills
- Ability to relate and be respectful to a wide variety of people
- Superior customer service skills
- Clean and neat appearance
- Friendly, hospitality-oriented demeanor
Job Duties
- Works with department management as necessary and implements recommended changes as required
- Ensures that all dining service procedures are followed in accordance with established policies
- Develops and maintains a good working rapport with internal department staff and other departments to assure food service meets resident needs
- Oversees areas where food is served including cafes, club room, dining rooms, kitchens, and catering
- Reviews and checks all employees’ side work before they leave for the day
- Maintains and inspects kitchen and service areas for sanitation and cleanliness
- Monitors work schedules for hourly employees
- Trains, motivates and disciplines employees as needed
- May recommend employee discipline to Director, Manager of Dining Services, or Human Resources
- Ensures overall employee safety through implementation of safety procedures
- Prepares tables with napkins, utensils, and condiments
- Stays updated on menu choices and kitchen inventory, informing servers accordingly
- Reviews reservations and directs residents and guests to tables, presenting menus and assisting with selections
- Maintains excellent dining experience by delivering items, fulfilling customer needs
- Performs basic cleaning and fills in for absent staff
- Assists with special events
- Performs duties in absence of Dining Services Manager including ordering supplies, scheduling staff, and completing paperwork
- Other duties as necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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