Hotel Millwright

Lead Server

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $10.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Flexible Schedule

Job Description

Leisure Hotels and Resorts is a premier hospitality company known for its commitment to excellence, respect, and a vibrant work environment. Established as a leader in the hotel and resort industry, Leisure Hotels and Resorts emphasizes values such as grit, grace, and growth, fostering a workplace where employees are encouraged to build strong relationships, work hard, and enjoy the process. This organization prides itself on delivering superior service and memorable guest experiences, making it a top choice for travelers seeking both comfort and exceptional hospitality. With a robust presence in the industry, Leisure Hotels and Resorts operates a diverse portfolio... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 year experience in food and beverage service
  • ability to work flexible hours including evenings, weekends, and holidays
  • excellent communication skills
  • ability to stand for extended periods
  • ability to multitask and work efficiently under pressure
  • basic math skills for handling transactions
  • must comply with uniform policy
  • legal right to work in the country

Job Qualifications

  • High school diploma or equivalent
  • prior experience in food and beverage service
  • strong communication skills
  • ability to work in a fast-paced environment
  • knowledge of food safety and hygiene standards
  • proficiency in handling cash and POS systems
  • excellent interpersonal and customer service skills
  • teamwork and collaboration abilities
  • attentiveness to detail and organizational skills

Job Duties

  • Describe all menu items
  • methods of preparation and prices as needed
  • work within policy to accommodate guest's special food requests
  • document legibly the guest's order information on guest checks
  • upsell established menu items or specials to maximize food and beverage revenues
  • serve menu items to guests in a prompt and courteous manner and according to established service standards
  • work well with kitchen staff
  • perform pre- and post-shift side work
  • stock service station
  • make coffee
  • ensure opening and closing FOH duties are completed efficiently
  • complete accurately the customer transactions as outlined in cash and charge procedures
  • assist Greeter/Cashier/Bartender with greeting and seating guests
  • assist bus person with clearing table and filling glasses
  • ensure all service staff meets with uniform policy
  • work with General Manager and lodging staff on 'house guest' reservations and special requests
  • responsible for overall look and feel of dining room and event spaces including cleanliness, candles, decor, music, layouts
  • assist managers and chefs with monthly/yearly inventories
  • communicate with General Manager about banquet event orders and special requests in a timely manner
  • resolve customer concerns quickly and to satisfaction
  • provide feedback to management on how banquets can be improved by listening to guests and observing operations
  • responsible for proper use and storage of all equipment, furniture, and fixtures of the restaurant and banquet supplies
  • perform all other department appropriate tasks assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location