Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Pay on Demand
401K Savings Plan
free daily family meal
Employee Discounts
Health Insurance
Paid Time Off
Job Description
River Terrace Inn, ideally situated along the picturesque Napa River, near the vibrant Oxbow Public Marketplace, the Culinary Institute of America, and lively downtown Napa, is recognized as the ultimate Wine Country destination. This boutique hotel’s 114 inviting rooms and suites feature calming river views and warm fireplaces, offering guests a welcoming haven after days spent exploring the Napa Valley. The Inn expertly blends the comfort of home-like accommodations with the refined and chic aesthetic typical of Wine Country. Guests enjoy not only the relaxing atmosphere but also easy access to nearby attractions such as the Napa Valley Wine Train... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1-2 years experience in a serving role
- Ability to work full-time with flexible schedule
- Strong interpersonal and customer service skills
- Ability to stand and walk for extended periods
- Must be able to work evenings and weekends
- Must maintain professional appearance and demeanor
Job Qualifications
- Prior restaurant serving experience
- Professional appearance and attitude
- Familiarity with restaurant terminology
- Ability to respond and interact with guests in a professional and friendly manner
- Strong leadership and communication skills
- Ability to work flexible schedules including weekends and evenings
- Knowledge of POS systems preferred
Job Duties
- Lead by example in providing attentive, courteous, and efficient service to all guests
- Ensure service standards, steps of service, and guest satisfaction goals are consistently met
- Train and mentor new servers on menu knowledge, service techniques, and POS system use
- Act as the first point of contact for server questions or guest concerns during shifts
- Assist with daily opening and closing duties, including section setup, side work, and shift checklists
- Coordinate with the kitchen and bar teams to ensure smooth communication and service flow
- Handle guest complaints or special requests professionally and promptly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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