Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Up to $14.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401K Matching
Employee assistance program
Complimentary Meals
Job Description
Ned's Club Washington is a prestigious private members' club located in the heart of Washington, DC, nestled within the historic Riggs Building just opposite the US Treasury and around the corner from the White House. The club is part of The Ned and Ned's Club portfolio, a global collection of hotels, clubs, spas, and restaurants designed for like-minded individuals to socialize, work, and enjoy exceptional hospitality. Since launching The Ned London in 2017, The Ned brand has expanded globally, now proudly operating its fourth and newest location in the US capital. This location spans three floors of a neoclassical-style building... Show More
Job Requirements
- 3+ years of experience in upscale or luxury hospitality environments
- 1+ years in a leadership or lead server role preferred
- Deep knowledge of food, wine, and cocktail service
- Excellent communication and interpersonal skills
- Strong leadership and mentoring abilities
- Flexible availability including evenings, weekends, and holidays
- Professionalism, discretion, and commitment to excellence
- Eligible to work in the US
Job Qualifications
- 3+ years of experience in upscale or luxury hospitality environments, with 1+ years in a leadership or lead server role preferred
- Deep knowledge of food, wine, and cocktail service, with a passion for hospitality and member engagement
- Excellent communication and interpersonal skills
- Strong leadership and mentoring abilities
- Flexible availability, including evenings, weekends, and holidays
- Professionalism, discretion, and a commitment to excellence
- Desire to learn and progress within a learning-focused environment
- Previous experience in a private members club
- Sommelier certification or strong wine knowledge is a plus
- Familiarity with POS system such as MICROS and reservation systems such as Open Table
Job Duties
- Deliver refined, professional, and anticipatory service in alignment with The Ned's standards
- Serve as the point of contact for the floor during service, assisting in managing flow, pacing, and guest satisfaction
- Lead daily pre-shift meetings and lineups to communicate specials, VIPs, and service priorities
- Train, mentor, and support fellow servers, ensuring consistent service delivery and knowledge of menus, wine, and cocktails
- Maintain expert-level knowledge of all menus, including food, beverage, and wine, with the ability to guide members through their dining experience
- Support management in addressing and resolving member feedback in a timely and professional manner
- Assist in coordinating service with kitchen, bar, and support staff, ensuring synchronized delivery
- Monitor table assignments and oversee smooth turnover and seatings during service
- Maintain a polished appearance and professional demeanor at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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