Lead Residential Concierge - 2nd Shift Full Time- 3PM-11PM $20hr- (South Loop)
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Fixed Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Employee Discounts
Training and Development
Job Description
MFort Security Services is a trusted provider of contract security services based in Chicago, Illinois. The company is committed to delivering high-quality, client-focused security solutions while building lasting partnerships with its clients. Known for its experienced, professional, and friendly security staff, MFort Security Services prioritizes safety, excellence, and customer satisfaction. The company invests significantly in its employees by providing extensive training, ongoing support, and a strong, positive company culture. With a leadership team that possesses deep industry knowledge, MFort Security Services consistently exceeds expectations in every client engagement and project. As an equal opportunity employer, they embrace diversity and inclusiveness... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or GED required
- must have a valid Illinois PERC card and 20-hour security training certificate or ability to obtain
- minimum 2 years of residential concierge or front desk leadership experience
- must pass a drug screening and background check
Job Qualifications
- Must be at least 18 years of age
- high school diploma or GED required
- must have a valid Illinois PERC card and 20-hour security training certificate or ability to obtain
- minimum 2 years of residential concierge or front desk leadership experience
- strong leadership, customer service, and communication skills
- comfortable with administrative tasks including email correspondence and documentation
- ability to multitask, remain composed under pressure, and independently manage responsibilities
- capable of standing and walking for extended periods
- must pass a drug screening and background check
Job Duties
- Lead and set an example for the concierge team in professionalism, customer service, and performance
- greet all residents, guests, and visitors warmly and maintain a welcoming lobby environment
- work closely with the client and leasing office to understand daily activities, appointments, and visitor schedules
- own the lobby by staying informed of who is arriving, expected guests, and client-related appointments
- oversee front desk operations including visitor management, access control, and package handling
- conduct routine property rounds and respond promptly to safety or security concerns
- handle administrative tasks such as emails, logging information, and filing as required
- communicate effectively with clients, residents, MFort supervisors, and team members
- enforce company policies, site post orders, and standard operating procedures
- perform other duties as assigned by site management or MFort leadership
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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