Lead Residential Aide

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $25.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible schedule
Training opportunities
supportive work environment
Paid Time Off
Health Insurance
Career Development

Job Description

The hiring organization is a dedicated social service agency focused on providing residential support and care within a structured program environment. This establishment operates in the social service sector, specifically targeting residential programs affiliated with OASAS or OMH facilities, supportive housing, and shelters. Their primary mission is to create a safe, supportive living space for clients while ensuring compliance with operational and safety policies. The company prides itself on fostering a collaborative environment where team members work together to improve client outcomes and service quality. This position is ideal for candidates who are passionate about social services and community engagement... Show More

Job Requirements

  • high school diploma or GED
  • minimum of two years experience working with a residential social service program
  • must have or be willing to obtain Fire Safety Coordinator Certificate (F-80) within 90 days
  • must have or be willing to obtain Food Handler's Certificate within 30 days
  • ability to speak and write English
  • bilingual in Spanish preferred
  • must be able to work flexible hours including evenings and weekends
  • ability to perform duties in office/mobile settings
  • must possess sight, hearing, and digital senses or prosthetics essential to the role
  • occasionally able to lift up to 10 lbs

Job Qualifications

  • high school diploma / GED
  • CASAC-T preferred
  • minimum of two (2) years working with a residential social service program (i.e., OASAS or OMH facility, supportive housing, shelter, etc.)
  • fire Safety Coordinator Certificate (F-80) or can be hired with the condition of obtaining within 90 days
  • food Handler's Certificate or can be hired with the condition of obtaining within 30 days
  • ability to speak/write the English language
  • bilingual Spanish preferred
  • must be able to work a flexible schedule including evenings and weekends

Job Duties

  • train Residential Aides on specific tasks and duties in accordance with VIP guidelines for Operation Staff
  • facilitate open communication with the team and act as the contact point for information between team and management team
  • monitor evening activities to ensure safety rules and requirements are followed according to policy and procedure
  • conduct and create an inspiring and positive team environment, motivate team members, and encourage creativity workload
  • mediate disputes, address concerns and resolve conflicts quickly under the supervision of the management team
  • document incidents in AWARDS
  • delegate tasks and ensure adequate follow up
  • identify operation related issues and implement effective solutions
  • manage toxicology systems in accordance with policy and procedure
  • ensure adherence to the client screening policy and procedure
  • maintain the daily log, recording all events as indicated, complete electronic shift reports at the end of each shift covered, and complete the Bed Pop Sheet for all overnight shifts
  • guide and conduct facility checks (rooms, bathrooms, staff and clients, kitchen-stove, pilot lights, back and front stairways), every hour (or as indicated) and log the rounds according to procedure
  • initiate calls to outside emergency personnel (911/paramedics) in an emergency according to protocol
  • oversee and assign Residential Aides to cover meals and ensure the cleanliness of the kitchen
  • complete inventory and maintain the supplies to meet the needs of the facility
  • participate in monthly mandatory staff meetings and all other mandatory meetings
  • maintain appropriate email etiquette and communication with supervisors, managers, and co-workers
  • complete all Incident Reports in Compliance Manager/HealthEquity for all incidents
  • maintain good working relationships with all agency staff, clients, and visitors
  • assume any other responsibilities delegated by the Operations Supervisor
  • attend meetings as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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