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Laurus Home Care

Lead Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
income protection
Paid Time Off
work-life balance benefits

Job Description

Independence Village of Carmel is a distinguished senior living community located at 13390 Illinois St, Carmel, IN 46032. This well-established organization is committed to providing a warm, supportive, and engaging environment for its residents, with a focus on enhancing their quality of life and fostering a sense of community. The facility offers a variety of senior living options and services tailored to meet the unique needs and preferences of its residents. Independence Village of Carmel is known for its dedication to excellent service, compassionate care, and creating a welcoming atmosphere where seniors can thrive comfortably and safely. The staff at... Show More

Job Requirements

  • High school diploma or equivalent
  • One to three years of related experience and/or training
  • Excellent Microsoft Office skills
  • Ability to stand for long periods
  • Ability to communicate effectively
  • Capability to lift and/or move up to 25 pounds
  • Willingness to work additional evening and/or weekend shifts if needed

Job Qualifications

  • High school diploma or equivalent
  • One to three years of related experience or training
  • Excellent Microsoft Office skills
  • Strong communication and interpersonal skills
  • Ability to work independently
  • Professional demeanor and appearance
  • Knowledge of emergency procedures

Job Duties

  • Answer all telephone calls and properly transfer calls to the appropriate department
  • Daily resident check in
  • Answer routine telephone inquiries
  • Greet all residents and guests in a courteous and professional manner
  • Provide a 1440 experience to our senior residents
  • Distribute applications to prospective employees
  • Assist in the hiring of new staff
  • Assist in scheduling and training employees
  • Refer all prospective residents and families to the Leasing Team
  • Sort and deliver all mail, internal messages, and packages to residents and staff
  • Knowledge of resident apartments, in-house facilities, and local information
  • Reserve the private dining area for residents and guests
  • Collect work orders and information for the maintenance director
  • Know emergency call system and emergency procedures (fire, medical, and police)
  • Perform all accountabilities in a timely and efficient manner following company policies and procedure
  • Work independently in a professional atmosphere
  • Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken
  • Assist with accounting duties as assigned by Property Administrator
  • Dress in a professional manner and wear name tag

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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