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Laurus Home Care

Lead Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Rotating Shifts
Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
income protection
Paid Time Off
Work-life balance

Job Description

Independence Village of Madison Heights is a distinguished senior living community located at 30031 Dequindre Rd, Madison Heights, MI 48071. The establishment prides itself on providing a supportive, caring, and vibrant environment for senior residents, ensuring they receive exceptional care and an engaging lifestyle. As a part of this innovative and compassionate community, the organization emphasizes a commitment to enhancing the quality of life for its residents through personalized service and a range of supportive amenities. The community is known for its welcoming atmosphere, modern facilities, and a dedicated team that strives to create an inclusive, respectful, and enjoyable environment... Show More

Job Requirements

  • High school diploma or equivalent
  • one to three years related experience and/or training
  • proficiency in Microsoft Office
  • excellent communication skills
  • ability to stand for long periods
  • ability to lift or move up to 25 pounds occasionally
  • availability to work rotating weekends and holidays
  • ability to handle multiple tasks simultaneously

Job Qualifications

  • High school diploma or equivalent
  • one to three years related experience or training
  • excellent Microsoft Office skills
  • strong communication and interpersonal skills
  • ability to work independently
  • knowledge of emergency procedures
  • experience in handling multiple administrative tasks
  • ability to maintain professionalism in all interactions

Job Duties

  • Answer all telephone calls and properly transfer calls to the appropriate department
  • daily resident check in
  • answer routine telephone inquiries
  • greet all residents and guests in a courteous and professional manner
  • provide a 1440 experience to senior residents
  • distribute applications to prospective employees
  • assist in the hiring of new staff
  • assist in scheduling and training employees
  • refer all prospective residents and families to the Leasing Team
  • sort and deliver all mail, internal messages, and packages to residents and staff
  • maintain knowledge of resident apartments, in-house facilities, and local information
  • reserve the private dining area for residents and guests
  • collect work orders and information for the maintenance director
  • know emergency call system and emergency procedures including fire, medical, and police
  • perform all accountabilities in a timely and efficient manner following company policies and procedures
  • work independently in a professional atmosphere
  • keep immediate supervisor promptly informed of all significant situations or unusual matters
  • assist with accounting duties as assigned by Property Administrator
  • dress in a professional manner and wear name tag

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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