Lead Receptionist

Vallejo, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $20.00 - $24.00

Work Schedule

Standard Hours

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Flexible Schedule

Career development opportunities

Employee assistance program

Retirement Plan

Job Description

South Novato Animal Hospital is a reputable veterinary care facility dedicated to providing high-quality health services for pets in the Novato community. As part of PetVet Care Centers, which operates over 420 hospitals across the United States with a team of more than 11,000 caring professionals including 1700 veterinarians, South Novato Animal Hospital benefits from a strong culture of care and a commitment to both pets and people. The hospital blends local leadership with national support, empowering its staff to deliver excellent medical care while fostering teamwork, collaboration, and local autonomy in medical decisions. It offers a professional environment where... Show More

Job Requirements

High school diploma or equivalent
Proven experience in veterinary or animal related reception roles
Experience with Avimark practice management software
Ability to manage cash transactions accurately
Strong communication and organizational skills
Availability to work Monday to Saturday with flexible scheduling
Ability to handle client concerns professionally and escalate when necessary

Job Qualifications

High school diploma or equivalent
Has animal related work experience
Has Avimark experience
Has veterinary job experience

Job Duties

Schedule receptionists according to staffing needs, serving as a receptionist as needed
Receive client complaints and concerns regarding reception, escalating issues to Hospital Manager as needed
Maintain specialist (non-emergency doctors) scheduling information and changes
Count cash and/or balance daily transactions, balance cash drawer and make change as needed
Process refunds, returns, and credits as needed by location
Organize and process all payment plans and held checks as needed by location, obtaining approvals as necessary
Bi-monthly billing statements and collections as well as end-of-month closing reports as required by location
Serve as back-up to Hospital Manager for maintenance or building issue resolution
Perform other duties as assigned by Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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