Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Standard Hours
Benefits
DailyPay app
on the spot awards
Medical care options
Travel Discounts
Pet insurance
wellness programs
401K Program
Internal mobility and transfers
Job Description
Worldwide Flight Services (WFS) is a global leader in air cargo handling, passenger services, ramp operations, and technical support. Operating across 164 airport locations in 18 countries on five continents, WFS plays a vital role in ensuring the timely and safe delivery of cargo, luggage, and business-to-customer shipments. The company prides itself on a customer-focused approach, striving to perform at the highest level to meet and exceed client expectations every day. With a commitment to operating safely and securely, WFS is known for assembling expert teams that drive innovation and excellence in the aviation services industry worldwide.
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Job Requirements
- HS diploma, GED or equivalent
- must be at least 18 years of age
- valid driver's license
- ability to read, write, fluently speak and understand the English language
- willingness to meet appearance guidelines as prescribed by customers serviced by WFS
- ability to work in variable weather conditions and environmental exposures
- membership in the Transport Workers Union (TWU) and payment of union dues required
Job Qualifications
- High school diploma, GED or equivalent
- experience in ramp or passenger service roles preferred
- strong communication skills in English
- ability to lead and train team members
- customer service orientation
- knowledge of safety and operational protocols in aviation
- ability to work under variable weather and environmental conditions
- physical ability to lift up to 70 pounds
- ability to follow company appearance standards
Job Duties
- Supervise and support ramp and passenger service agents to ensure quality and efficiency
- train and guide employees on proper work procedures, safety protocols, and operational methods
- schedule and apportion work assignments to maintain smooth operations
- observe and analyze work methods, addressing challenges with management
- assist in the utilization of tools, equipment, and materials to improve efficiency
- ensure compliance with security procedures, reporting any breaches or suspicious activities
- perform all passenger service functions, including ticketing, baggage handling, reservations, and customer assistance
- maintain a professional appearance and provide excellent customer service
- adhere to company policies, including wearing the required uniform and insignia
- report to work on a regular and timely basis
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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