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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $24.10 - $36.15
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid Time Off
flexible spending accounts
Adoption assistance
Paid parental leave
Retirement Plan
educational assistance
Job Description
Advocate Health is a leading nonprofit, integrated health system in the United States. Formed through the combination of Advocate Aurora Health and Atrium Health, this organization operates under multiple brand names such as Advocate Health Care in Illinois, Atrium Health across the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. Advocate Health stands out as a national pioneer in clinical innovation, health outcomes, consumer experience, and value-based care. Headquartered in Charlotte, North Carolina, the system serves nearly 6 million patients annually and is deeply involved in numerous clinical trials and research initiatives, with the Wake Forest University School... Show More
Job Requirements
- High school graduate or GED
- 5 years of experience in security, public safety, or related customer service
- Security Officer Healthcare Certification (CHSO) within 2 years of appointment
- Valid driver’s license
- Certification in Conducted Energy Weapon (e.g., TASER) use within 90 days of hire
- Firearm Owners Identification (FOID) Card or Concealed Carry Weapon (CCW) license
- Must meet State of Illinois licensing requirements to obtain Firearm Control Card within 90 days
- Stop the Bleed Certification within 1 year of hire
- NIMS Compliance Certification
- Pass background investigation, drug screen, and pre-employment physical
- Completed State of Illinois 20-hour Basic Security Officer course for Illinois team members
- Ability to lift up to 35 lbs and perform physical tasks
Job Qualifications
- High school graduate or GED
- Typically requires 5 years of experience in security, public safety, or related customer service responding to emergent situations
- Emotional intelligence with empathetic and compassionate responses
- Ability to remain calm under pressure and support a therapeutic environment
- Ability to collaborate with medical staff and law enforcement
- Demonstrated verbal and written communication skills
- Proficient in using computers for documentation
- Awareness of street drugs, gang activity, and human trafficking
- Ability to physically intervene when necessary
- Must meet department and legal certification requirements
Job Duties
- Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion
- Inspires confidence in patients, visitors, and team members by presenting a professional and approachable demeanor
- Provides front line shift leadership for Public Safety Officers
- Prevents, responds to, and investigates workplace violence and emergencies
- Serves as a primary resource for de-escalation and use of force when necessary
- Monitors officer compliance and manages scheduling, PTO, and timecard accuracy
- Conducts incident investigations and completes accurate reports
- Coordinates with law enforcement and emergency response planning
- Performs training, coaching, and mentoring for Public Safety Officers
- Assists with external traffic and crowd control including parking enforcement
- Utilizes interview and interrogation tactics to gather information
- Completes community-oriented patrolling and ensures a safe environment
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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