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Prime Healthcare

*Lead - PBX Operator - Communications

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $22.05 - $26.57
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Benefits

Paid Time Off
401k Retirement Plan
Medical Coverage
dental coverage
vision coverage
Tuition Reimbursement
Voluntary benefit options

Job Description

Desert Valley Hospital is a well-established accredited 148-bed acute care hospital located in Southern California, recognized for its exceptional clinical performance. Ranking in the top 5% of more than 4,500 hospitals nationwide, the hospital has earned numerous prestigious quality awards such as the Patient Safety Excellence Award, Women’s Health Excellence Award, and Distinguished Hospital Clinical Excellence Award. Desert Valley Hospital, together with Desert Valley Medical Group, provides vital comprehensive healthcare services to the community including heart care, emergency services, labor and delivery, surgical services, and many others. The hospital is deeply committed to delivering quality care with compassion and fostering... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous operator experience preferred
  • Previous experience in office or receptionist
  • Effective written, verbal communication, and interpersonal skills
  • Ability to multitask, prioritize needs to meet required timelines
  • Analytical and problem-solving skills
  • Customer services experience preferred

Job Qualifications

  • High school diploma or equivalent
  • Previous switchboard operator experience preferred
  • Experience in office or receptionist roles
  • Effective written, verbal communication, and interpersonal skills
  • Ability to multitask and prioritize to meet deadlines
  • Strong analytical and problem-solving skills
  • Customer service experience preferred

Job Duties

  • Lead or coordinate shift operations of assigned activities, resources, and/or associates
  • Answer the hospital switchboard and overhead pages
  • Greet and direct visitors and staff to appropriate departments
  • Monitor hospital alarms and respond according to emergency code policies and procedures
  • Communicate effectively with the population served
  • Maintain awareness of hospital security and safety protocols
  • Support departmental needs through multitasking and prioritizing daily functions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location