
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
wellness programs
401(k) Plan
Paid vacation
sick leave
Company paid holidays
Job Description
Swissport is a global leader in aviation services, providing essential ground handling, cargo handling, and passenger services to over 300 million passengers annually. Renowned for its commitment to delivering consistent, tailor-made solutions across the globe, Swissport aims to enhance the customer experience in the aviation industry. As a company, Swissport embraces core values including Show You Care, Do the Right Things, and Win as a Team, which are at the heart of its operational culture and define the organization’s approach to business and employee relations. Operating in a dynamic and fast-paced industry, Swissport offers diverse opportunities for growth and development,... Show More
Job Requirements
- High school diploma or equivalent
- 3-5 years industry experience
- 1-3 years managerial or supervisory experience
- Ability to work in a team environment
- Excellent organizational and planning skills
- Excellent oral and written communication skills
- Proficiency in Microsoft Office
- Must be able to work in inclement weather
Job Qualifications
- High school diploma or equivalent
- 3-5 years industry experience
- 1-3 years managerial or supervisory experience
- Ability to work in a team environment
- Excellent organizational and planning skills
- Excellent oral and written communication skills
- Proficiency in Microsoft Office
- Must be able to work in inclement weather
Job Duties
- Supervise control staff assignments including reporting, absences, overtime and compensation
- Plan and deploy resources to ensure collective success by producing rosters in line with customer agreements and operational requirements
- Develop an open feedback culture by managing employee performance and deliver training to the required standard
- Ensure compliance with all Swissport corporate safety and security procedures to meet and exceed regulatory standards and deliver the desired customer service experience
- Maintain up-to-date company and customer manuals and documentation
- Build and maintain relationships with customers and airport authorities
- Encourage consistency and collaboration through clear communication at all levels including staff briefings, shift handover meetings, one-on-ones and completion of relevant reports
- Ensure compliance with Swissport's SOPs and policies
- Ensure maximum efficiency in the operation of inbound and outbound flights
- Resolve conflict and irregularities and take appropriate action
- Responsible for maintenance of assigned equipment and materials
- Implement and monitor the local emergency plan
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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