Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Career advancement opportunities
Job Description
Menzies Aviation is a global leader in aviation services with a rich history dating back to 1833. Over the years, we have evolved into a critical partner in the global aviation industry, delivering time-critical logistics services across more than 300 locations in 65 countries and six continents. Our commitment to excellence and innovation has positioned us as a trusted provider of passenger and cargo ground handling services to airlines worldwide. At Menzies Aviation, our people are our greatest asset, and we take pride in fostering an inclusive and diverse workplace where talent thrives and every individual can contribute to the... Show More
Job Requirements
- Must be 18 years of age
- High school diploma, GED or equivalent work experience
- One year college certificate or technical school, six months related experience or equivalent combination of education and experience
- Ability to supervise up to 10-15 passenger service agents
- Ability to pass all pre-employment testing including drug testing and a physical
- Ability to safely lift up to 70 lbs
- Must maintain a valid state driver’s license
- Must be able and flexible to work variable shifts including weekends and holidays
Job Qualifications
- High school diploma or GED
- One year college certificate or technical school preferred
- Six months related experience or equivalent combination of education and experience
- Ability to supervise up to 10-15 passenger service agents
- Valid state driver’s license
- Ability to safely lift up to 70 lbs
- Flexibility to work variable shifts including weekends and holidays
- Ability to pass pre-employment testing including drug testing and a physical
- Strong communication and leadership skills
Job Duties
- Coordinate, monitor and support the Passenger Services team
- Assist Passenger Service Agents in their assigned areas to ensure Agents are performing their duties in a professional, safe and efficient manner, according to Company/Carrier’s standards
- Ensure smooth operation through co-ordination between departments and agencies to achieve safe on time operation
- Monitor, evaluate and recommend training needs as required to ensure the quality and competence of employees is maintained
- Maintain training records for Agents
- Attend to the day-to-day administration, i.e. ordering supplies, improving staff procedures and communications, and investigating problems/delays
- Liaison with Carriers’ representatives to ensure their requirements and standards are being met
- Assist in maintaining staff morale having clear and open communication with staff
- Cover any manpower shortages and/or assist whenever necessary
- Provide guidance and direction to passenger service representatives to ensure smooth daily operations
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: