Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $14.00
Work Schedule
Flexible
Weekend Shifts
Benefits
flight benefits
PTO
Dental Insurance
Medical insurance
Vision Insurance
Job Description
Menzies Aviation is a leading global provider of ground handling services for the aviation industry. With a commitment to delivering exceptional service and operational excellence, Menzies Aviation supports airlines and airports worldwide by offering a wide range of services including passenger handling, ramp services, and cargo operations. Renowned for its dedication to safety, efficiency, and customer satisfaction, the company continually invests in advanced technologies and well-trained personnel to maintain high standards across all its operations. Operating in numerous countries, Menzies Aviation prides itself on creating a collaborative and inclusive work environment where employees can grow and thrive professionally.
The Passe... Show More
The Passe... Show More
Job Requirements
- Must be 18 years of age and have a high school diploma, GED or equivalent work experience
- One year college certificate or technical school, six months related experience or equivalent combination of education and experience
- Ability to proficiently read, write and speak English/Spanish
- Ability to supervise up to 10-15 passenger service agents
- Must be able to pass all pre-employment testing to include drug testing and a physical
- Ability to safely lift up to 70 lbs
- Must maintain a valid state driver's license
- Must be able and flexible to work variable shifts including weekends and holidays
Job Qualifications
- One year college certificate or technical school
- Six months related experience or equivalent combination of education and experience
- Ability to proficiently read, write and speak English/Spanish
- Ability to supervise up to 10-15 passenger service agents
Job Duties
- Co-ordinate, monitor and support the Passenger Services team
- Assist Passenger Service Agents in their assigned areas to ensure Agents are performing their duties in a professional, safe and efficient manner, according to Company/Carrier's standards
- Ensure a smooth operation through co-ordination between department and agencies to achieve a safe on-time operation
- Monitor, evaluate and recommend training needs as required to ensure the quality and competence of employees is maintained
- Maintain training records for Agents
- Attend to the day-to-day administration, i.e. ordering supplies, improving staff procedures and communications, and investigating problems/delays
- Liaison with Carriers' representatives to ensure their requirements and standards are being met
- Assist in maintaining staff morale and have clear and open communication with staff
- Cover any manpower shortages and/or assist whenever necessary
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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