Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Professional development opportunities
Employee wellness programs
Job Description
TRP is a distinguished company in the cannabis retail industry well-known for delivering exceptional customer service and high-quality product experiences. As part of a dynamic and innovative team, TRP prides itself on creating a unique, world-class customer experience that is both friendly and professional. The company fosters a culture that encourages ongoing leadership development, community engagement, and loyalty-building among its customers. TRP’s retail locations emphasize comprehensive product knowledge, impeccable visual presentation, and local community involvement to drive sales and build lasting customer relationships. The company operates with a commitment to diversity and inclusion, ensuring equitable opportunities for all employees and... Show More
Job Requirements
- Passion for and knowledgeable about cannabis
- passion for cannabis culture
- minimum 2 years experience supervising training, quality and customer service in retail
- Microsoft Office skills in Word, Excel and Outlook
- store management experience preferred
Job Qualifications
- Passion for and knowledgeable about cannabis
- passion for cannabis culture
- minimum 2 years experience supervising training, quality and customer service in retail
- Microsoft Office skills in Word, Excel and Outlook
- store management experience preferred
- thorough understanding of the cannabis industry
- positive attitude
- strong communication skills
- leadership and delegation
- coach, motivate and develop
- decision making and problem solving
- conflict resolution
- teamwork
Job Duties
- Execute TRP world class customer experience
- provide a friendly and warm welcome to all customers
- execute TRP customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards
- drive repeat business through local grass roots networking and our loyalty program
- support associate onboarding programs, training modules, ongoing leadership development
- continuously measure and follow up with all managers and employees on TRP customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPIs
- work closely with GM and Co-Managers to set clear sales volume and KPI goals
- review and analyze KPIs and apply knowledge/learning to drive sales volume
- help store team to implement all aspects of visual presentation including basic store standards, floor sets, ongoing merchandising and product launches
- partner with GM and Hospitality Co-Manager on community outreach, press and in-store events
- inventory management
- receive, count, and document inventory deliveries
- perform weekly or biweekly inventory/cycle counts
- inform store managers of upcoming inventory needs
- merchandising and restocking
- clerical tasks including accurate filing, compiling, and maintaining inventory and records
- adding newly available products to menu systems including Weedmaps, Dutchie, Leafly, in-store menus etc.
- train and supervise Inventory Associates
- monitor expired product and identifying stagnant inventory
- place orders for processing room materials using company PO system
- periodic audits of product labels, pricing, transfers, reconciliations, etc. to ensure adherence with established Cookies protocol
- maintain clean and organized processing room
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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