Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $58,910.00 - $71,170.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work schedule
Job Description
The City of Chattanooga's Office of Homelessness & Supportive Housing is dedicated to addressing the complex challenges faced by individuals experiencing homelessness within the community. As a municipal government agency, the Office commits to providing compassionate, effective, and equitable services, aiming to reduce homelessness and improve the quality of life for vulnerable populations. Situated in Chattanooga, Tennessee, the office coordinates with various city departments, law enforcement agencies, nonprofits, and community stakeholders to devise and implement strategic solutions that support sustainable housing and outreach programs. Known for its inclusive approach and comprehensive services, the Office of Homelessness & Supportive Housing plays... Show More
Job Requirements
- Bachelor's degree in social work or a related field
- one year of experience in social work or human services activities
- valid driver's license
- willingness to work as a general case manager providing on-site services
- ability to work flexible hours including outdoor and remote sites
- capacity to perform physical tasks including walking climbing and lifting up to 50 lbs
- ability to maintain good interpersonal relationships with staff and clients
- capability to accomplish essential functions of the job with or without reasonable accommodations
- must meet regular attendance requirements
Job Qualifications
- Bachelor's degree in social work or a related field
- one year of experience in social work or human services activities
- knowledge of motivational interviewing and practices
- experience working with persons in crisis situations
- knowledge of local homeless service providers and resources
- skill in prioritizing work and analyzing basic data
- creative problem-solving abilities
- situational awareness
- ability to handle multiple tasks simultaneously
- excellent communication and interpersonal skills
- familiarity with techniques of non-violent crisis intervention or similar programs
- ability to work independently and as part of a team
- ability to relate well with clients and staff
Job Duties
- Serve as the direct task supervisor for the outreach team
- participate in the hiring process for the outreach team
- serve as the primary liaison between various stakeholders involved in encampment resolution including city departments and law enforcement
- facilitate regular meetings and communication channels to ensure effective coordination and information sharing among partners
- build and maintain strong relationships with community organizations and residents to foster collaborative solutions
- oversee and manage the logistics of encampment cleanups including waste removal hazardous material handling and site restoration
- establish clear protocols and procedures for responding to encampment reports conducting assessments and initiating resolution efforts
- address community concerns regarding encampments and communicate resolution efforts effectively
- facilitate public awareness and education initiatives to promote understanding and support for strategies addressing homelessness
- develop and implement strategies for recruiting and engaging new service partners with the Office of Homelessness & Supportive Housing
- follow up with these partners and serve as the main point of contact for the program for the Regional Outreach Cooperative
- conduct community outreach and lead community education events around homelessness and supportive housing funding
- maintain a digital record of clients engaged services provided and donations received in HMIS
- provide street outreach case management and service navigation for clients experiencing homelessness
- collaborate with local service providers and coordinate outreach efforts
- work a flexible schedule to meet program staff and client needs
- support housing navigators and service coordinators in placing clients into housing
- collect and enter data into HMIS
- attend meetings and participate in regional outreach priorities
- research and match clients with appropriate services and agencies
- report on progress daily to the Homeless Program Coordinator
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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