Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.31 - $34.03
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
The hiring establishment is a healthcare clinic that prioritizes efficient patient flow and exceptional customer service through its front office operations. This clinic serves a diverse patient population requiring organized medical reception and seamless communication between departments to ensure optimal patient care. As a vital part of the healthcare facility, this establishment is committed to maintaining a professional and welcoming environment for all patients and visitors. The organization emphasizes compliance with healthcare regulations, patient confidentiality, and timely information processing to facilitate smooth operations in a busy clinical setting.
The role of Lead Medical Receptionist is integral to the clinic's dai... Show More
The role of Lead Medical Receptionist is integral to the clinic's dai... Show More
Job Requirements
- Mature judgement, tact, discretion and confidentiality
- professional and pleasant representation of the corporation
- must submit to and pass a drug test and criminal background clearance
- must provide proof of COVID-19 and booster, MMR, TDAP, Hepatitis B vaccinations and TB test
- must have BLS/CPR certification
Job Qualifications
- High school diploma or equivalent
- at least one year experience as medical receptionist or general office work
- bilingual (Spanish/English) preferred
- BLS/CPR certification
Job Duties
- Organizes and oversees front office staff and patient processing
- designates front office staff working schedules
- assures excellent customer service and efficient patient flow
- manages patient scheduling, registration, cash flow and billing procedures
- ensures communication between front office triage and back office
- conducts eligibility interviews to determine method of payment
- obtains eligibility information for public programs such as CHDP
- copies Medi-Cal stickers, medical records and other correspondence
- receives telephone calls, screens and directs them, records messages
- types routine correspondence and patient files
- performs other tasks assigned by Program Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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