Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $23.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
comprehensive medical insurance
Dental Insurance
Vision Insurance
Employer provided life insurance
Disability insurance
Tuition Reimbursement
401(k) match
paid Volunteer Time Off
Parental leave
Job Description
Duly Health and Care is a leading healthcare provider dedicated to delivering quality medical services with a patient-centered approach. Located in Hoffman Estates, Illinois, this medical facility focuses on combining innovative healthcare solutions with compassionate care to improve the overall wellbeing of the community it serves. The organization is committed to fostering a supportive work environment that values teamwork, continuous learning, and employee growth. They offer a comprehensive benefits package aimed at supporting their team members’ health, financial security, and work-life balance, reflecting their commitment to being an employer of choice in the healthcare sector.
The Lead Medical Receptionis... Show More
The Lead Medical Receptionis... Show More
Job Requirements
- High school diploma or equivalent
- Experience as a medical office receptionist preferred
- Ability to perform essential duties satisfactorily
- Organizational skills essential to prioritize daily work
- Must maintain strict patient confidentiality
- Ability to get along with others and be a team player
- Acceptance of constructive criticism and adherence to work rules
Job Qualifications
- High school diploma or equivalent
- Medical office experience preferred
- Receptionist experience required
- Organizational skills to prioritize daily work
- Ability to maintain strict patient confidentiality
- Must be able to get along with others and be a team player
- Must accept constructive criticism from supervisor and follow work rules
Job Duties
- Oversee and support front desk staff
- Check-in, patient and insurance verification, registration, scheduling appointments, check-out, referral scheduling, co-pay and balance collection, scanning, phone calls, create telephone encounters
- Maintain high level of patient care and act as an educational resource for the front desk staff
- Ensure staff are greeting all visitors and maintaining desired level of service
- Help training new front desk staff members
- Maintain staff schedules and coverage
- Make outgoing calls to patients that need to schedule appointments
- Advise team of any new information learned from manager
- Order supplies for front desk and shared kitchen
- Take the lead on helping to de-escalate or service recovery
- Help keep proper protocol and structure
- Apply good judgement in decision making
- Keep open communication with staff and manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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