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Hilton Grand Vacations

Lead Marketing Concierge

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
Recognition Program
Team Member Travel Program
401(k)
paid sick days
learning opportunities
Bonuses

Job Description

Hilton Grand Vacations (HGV) is a respected leader in the vacation ownership industry, recognized for its commitment to innovation, quality, and sustainable growth. With a history spanning over three decades, HGV has successfully cultivated a loyal customer base of Owners, Members, and Guests who trust the company for exceptional vacation experiences. The organization has earned numerous accolades acknowledging the dedication and outstanding work of its team members across its resorts, call centers, and corporate offices. One of the distinguished honors includes being rated four out of five stars for fostering a culture that supports work-life balance and family-friendly benefits, as... Show More

Job Requirements

  • High school diploma/GED
  • able to work flexible schedules including mornings, evenings, weekends and holidays
  • excellent interpersonal and guest relations skills
  • minimum 6 months of timeshare marketing experience
  • thorough understanding of the local area

Job Qualifications

  • High school diploma/GED
  • excellent interpersonal and guest relations skills
  • minimum 6 months of timeshare marketing experience
  • thorough understanding of the local area
  • 1+ year of demonstrated ability to train and motivate individuals in the sales field is advantageous
  • 1+ year of experience in a supervisory role in timeshare/vacation ownership industry is advantageous

Job Duties

  • Cultivates a cohesive, collaborative team environment
  • monitors and tracks individual team member goals and performance in order to identify areas for opportunity
  • provide detailed training on locations (how to draw in and pitch from each specific location/desk)
  • acts as a mentor and coach for new team members in an effort to enhance and support onboarding program
  • marketing and sales process, systems training, hotel tour and other areas as needed
  • facilitates mentor scheduling with new hire for maximum learning
  • will work as a production-based marketing representative fours days a week
  • will work one day purely devoted to the above team lead duties and one or more other days before/after production shift as needed
  • other tasks assigned by the management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.