Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.75 - $21.25
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Matching 401k
complimentary travel accommodations
Paid training
career growth
Room and board
Job Description
American Cruise Lines is the largest cruise line in the United States, specializing in river cruises aboard a diverse fleet of vessels that traverse America's most scenic rivers. The company offers a unique travel experience combining contemporary riverboats and classic paddlewheel steamboats, providing passengers with cultural enrichment and unparalleled views along the waterways. Known for delivering exceptional service and high-quality culinary experiences, American Cruise Lines prides itself on its commitment to patriotism, optimism, merit, and dedication to sharing America’s story through its voyages.
As a shipboard employer, American Cruise Lines operates with a strong emphasis on team culture and profess... Show More
As a shipboard employer, American Cruise Lines operates with a strong emphasis on team culture and profess... Show More
Job Requirements
- must be able to work around 14 hours per day
- minimum 4 years experience at a full-service restaurant, hotel, resort, or cruise ship
- must have line experience with breakfast, lunch, dinner, and buffets
- must be able to lift at least 50 lbs without struggle
- available to travel and work a flexible schedule including long days for extended periods of time
- US Coast Guard regulated pre-employment drug test
- transportation worker identification credential (TWIC)
- ability to manage a team of three galley stewards during daily ware washing operations
- preferred associate’s degree in culinary arts or hotel & restaurant management
Job Qualifications
- must be able to work around 14 hours per day
- preferred Associate’s Degree in Culinary Arts or Hotel & Restaurant Management
- minimum 4 years experience at a full-service restaurant, hotel, resort, or cruise ship
- must have line experience with breakfast, lunch, dinner, and buffets
- strong organizational skills and excellent verbal and written communication skills in English
- available to travel and work a flexible schedule including long days for extended periods of time
- must be able to lift at least 50 lbs without struggle
- US Coast Guard regulated pre-employment drug test
- ability to manage a team of three galley stewards and effectively lead, direct, teach and guide the team
- transportation worker identification credential (TWIC)
Job Duties
- commitment to controlling inventory and minimalizing food waste by utilizing standardized recipes
- ensures all special requests and allergies are acknowledged, prepared and served accordingly
- adheres to the strict food safety and sanitation policies within the galley
- provides gracious hospitality to the guests and crew alike while being safe, courteous, professional, and efficient
- adheres to all American Cruise Lines’ Chefs Manual standards and procedures
- anticipates the needs of both guests and crew
- assists in the production and service of all crew meals
- responsible for food safety, galley cleanliness, daily galley audits and logs including temperature logs
- responds quickly to guest requests and ensure follow through of service delivery
- assists with breakfast, lunch, cocktail hour and dinner preparation and any special onboard events
- works closely with Executive Chef/Sous Chef to ensure highest food quality with proper presentation and timeliness
- assists Sous Chef with ensuring galley steward timecards are submitted and correct
- follows approved menus, standardized recipes, and food sanitation standards
- manages food and hotel supplies ordering and proper storage of deliveries
- ensures compliance with FDA logs daily, weekly, and monthly
- creates positive crew experiences and a healthy work environment
- maintains sanitation and cleanliness of galley, storage rooms and galley crew rooms
- supervises and assists galley stewards in daily tasks including waste removal, ware washing, cleaning, and organizing
- communicates effectively with coworkers during meal services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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