Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.50
Work Schedule
Flexible
Benefits
Medical
Dental
Matching 401k
complimentary travel accommodations
training programs
Continuous growth
Covered travel expenses
Job Description
American Cruise Lines is recognized as the largest cruise line in the United States, offering unique and luxurious travel experiences across America’s rivers. This esteemed company operates a varied fleet of ships ranging from contemporary riverboats to classic paddlewheel steamers, providing passengers with an authentic and memorable journey through picturesque American waterways. Known for their commitment to quality and guest satisfaction, American Cruise Lines embodies values such as optimism, commitment, patriotism, and merit, which shape the corporate culture and the service delivered onboard. Their mission to share America’s story through their finest American ships sets them apart in the cruise... Show More
Job Requirements
- Must be able to work around 14 hours per day
- preferred Associate's Degree in Culinary Arts or Hotel & Restaurant Management
- minimum 4 years experience at a full-service restaurant, hotel, resort, or cruise ship
- must have line experience with breakfast, lunch, dinner, and buffets
- strong organizational skills and excellent verbal and written communication skills (English)
- available to travel and work a flexible schedule including long days for extended periods of time
- must be able to lift at least 50 lbs without struggle
- US Coast Guard regulated pre-employment drug test
- ability to manage a team of three galley stewards during daily ware washing operations as well as effectively lead, direct, teach and guide and ensure the team is working efficiently throughout the day
- transportation worker identification credential (TWIC)
Job Qualifications
- Associate's Degree in Culinary Arts or Hotel & Restaurant Management preferred
- minimum 4 years experience at a full-service restaurant, hotel, resort, or cruise ship
- must have line experience with breakfast, lunch, dinner, and buffets
- strong organizational skills
- excellent verbal and written communication skills in English
- ability to manage a team of galley stewards
- availability to travel and work flexible schedules
- physical ability to lift at least 50 lbs
- possession of Transportation Worker Identification Credential (TWIC)
Job Duties
- Commitment to controlling inventory and minimalizing food waste by utilizing standardized recipes
- ensures all special requests and allergies are acknowledged, prepared and served accordingly
- adheres to the strict food safety and sanitation policies within the galley
- provides gracious hospitality to the guests and crew alike while being safe, courteous, professional, and efficient
- adheres to all American Cruise Lines Chefs Manual standards and procedures
- anticipates the needs of both guests and crew
- assists in the production and service of all crew meals
- responsible for food safety, galley cleanliness, daily galley audits and logs which includes the completion of daily temperature log, refrigerator and freezer temperature logs, and cooling logs
- responds quickly to guest requests and ensures follow through of service delivery
- assists with breakfast, lunch, cocktail hour and dinner preparation, as well as any special onboard events
- works closely with the Executive Chef/Sous Chef to ensure that the guests and crew receive the highest quality of food with proper presentation and timeliness
- assists the Sous Chef with ensuring Galley Steward timecards are submitted and correct
- follows approved menus, standardized recipes, and food sanitation standards
- works with the Executive Chef/Sous Chef to ensure food and hotel supplies are ordered and received in a timely manner
- assists in orchestration of proper storage of deliveries in appropriate areas of the galley
- complies FDA logs are completed on a daily, weekly and monthly basis with the Sous Chef
- creates positive crew experiences and a healthy work environment
- maintains sanitation and cleanliness standards of the galley, storage rooms and galley crew rooms
- responsible for supervising and assisting the Galley Stewards with the Sous Chef to make sure various tasks throughout the day are being taken care of by the Galley Stewards such as removing trash, clutter and empty boxes from the galley
- ware washing
- organizing and cleaning
- sweeping and mopping the deck floor
- and cleaning and storing cleaned equipment and tableware
- communication with all coworkers is imperative to all meal services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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