Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.75 - $21.50
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Matching 401k
complimentary travel accommodations
training programs
Paid Time Off
Covered travel expenses
Job Description
American Cruise Lines (ACL) is the largest cruise line in the United States, offering exceptional travel experiences aboard a diverse fleet of contemporary riverboats and paddlewheel steamboats. For over two decades, ACL has specialized in exploring America’s rivers, embracing the spirit of discovery and conveying the nation’s heritage through its cruising itineraries. ACL prides itself on combining a first-class travel ambiance with unmatched customer service and hospitality. With a core culture founded on optimism, commitment, patriotism, and merit, ACL has developed a reputation for excellence in the cruise industry. The company’s values drive every aspect of its operation, including the... Show More
Job Requirements
- Must be able to work around 14 hours per day
- Preferred Associate’s Degree in Culinary Arts or Hotel & Restaurant Management
- Minimum 4 years’ experience at a full-service restaurant, hotel, resort, or cruise ship
- Must have line experience with breakfast, lunch, dinner, and buffets
- Strong organizational skills and excellent verbal and written communication skills (English)
- Available to travel and work a flexible schedule including long days for extended periods of time
- Must be able to lift at least 50 lbs. without struggle
- US Coast Guard regulated pre-employment drug test
- Ability to manage a team of three galley stewards during daily ware washing operations as well as effectively lead, direct, teach and guide and ensure the team is working efficiently throughout the day
- Transportation Worker Identification Credential (TWIC)
Job Qualifications
- Must be able to work around 14 hours per day
- Preferred Associate’s Degree in Culinary Arts or Hotel & Restaurant Management
- Minimum 4 years’ experience at a full-service restaurant, hotel, resort, or cruise ship
- Must have line experience with breakfast, lunch, dinner, and buffets
- Strong organizational skills and excellent verbal and written communication skills (English)
- Available to travel and work a flexible schedule including long days for extended periods of time
- Must be able to lift at least 50 lbs. without struggle
- US Coast Guard regulated pre-employment drug test
- Ability to manage a team of three galley stewards during daily ware washing operations as well as effectively lead, direct, teach and guide and ensure the team is working efficiently throughout the day
- Transportation Worker Identification Credential (TWIC)
Job Duties
- Commitment to controlling inventory and minimalizing food waste by utilizing standardized recipes
- Ensures all special requests and allergies are acknowledged, prepared and served accordingly
- Adheres to the strict food safety and sanitation policies within the galley
- Provides gracious hospitality to the guests and crew alike while being safe, courteous, professional, and efficient
- Adheres to all American Cruise Lines Chefs Manual standards and procedures
- Anticipates the needs of both guests and crew
- Assists in the production and service of all Crew meals
- Responsible for food safety, galley cleanliness, daily galley audits and logs which includes the completion of daily temperature log, refrigerator and freezer temperature logs, and cooling logs
- Responds quickly to guest requests and ensure follow through of service delivery
- Assists with breakfast, lunch, cocktail hour and dinner preparation, as well as any special onboard events
- Work closely with the Executive Chef/Sous Chef to ensure that the guests and crew receive the highest quality of food with proper presentation and timeliness are adhered to
- Assist the Sous Chef wit ensuring Galley Steward timecards are submitted and correct
- Follow approved menus, standardized recipes, and food sanitation standards
- Work with the Executive Chef/Sous Chef to ensure food and hotel supplies are ordered and received in a timely manner
- Assist in orchestration of proper storage of deliveries in appropriate areas of the galley
- Comply FDA logs are completed on a daily, weekly and monthly basis with the Sous Chef
- Create positive crew experiences and a healthy work environment
- Maintain sanitation and cleanliness standards of the galley, storage rooms and galley crew rooms
- Responsible for supervising and assisting the Galley Stewards with the Sous Chef to make sure various tasks throughout the day are being taken care of by the Galley Stewards. Such as removing trash, clutter and empty boxes from the galley
- ware washing
- organizing and cleaning
- sweeping and mopping the deck floor
- and cleaning and storing cleaned equipment and tableware
- Communication with all coworkers is imperative to all meal services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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