Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.75 - $21.25
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Matching 401k
complimentary travel accommodations
training programs
Paid Time Off
Room and board
Job Description
American Cruise Lines is the largest cruise line in the United States, renowned for its commitment to delivering exceptional travel experiences along America's scenic rivers. With a versatile fleet ranging from contemporary riverboats to classic paddlewheel steamboats, the company showcases the rich heritage and beauty of the nation's waterways. Operating a diverse network of itineraries across the country, American Cruise Lines provides guests the opportunity to explore historic and modern American destinations in comfort and style. The company values optimism, commitment, patriotism, and merit, which form the foundation of its corporate culture and guide the service excellence it consistently delivers.... Show More
Job Requirements
- Must be able to work around 14 hours per day
- US Coast Guard regulated pre-employment drug test
- Transportation Worker Identification Credential (TWIC)
- Must be able to lift at least 50 lbs
- Available to travel and work a flexible schedule including long days for extended periods of time
Job Qualifications
- Preferred associate’s degree in culinary arts or hotel and restaurant management
- Minimum 4 years experience at a full-service restaurant, hotel, resort, or cruise ship
- Must have line experience with breakfast, lunch, dinner, and buffets
- Strong organizational skills and excellent verbal and written communication skills in English
- Ability to manage a team of galley stewards and work efficiently
- Available to travel and work a flexible schedule including long days
- Must be able to lift at least 50 lbs
- Must pass US Coast Guard regulated pre-employment drug test
- Transportation Worker Identification Credential (TWIC)
Job Duties
- Commitment to controlling inventory and minimizing food waste by utilizing standardized recipes
- Ensures all special requests and allergies are acknowledged, prepared and served accordingly
- Adheres to strict food safety and sanitation policies within the galley
- Provides gracious hospitality to guests and crew while being safe, courteous, professional and efficient
- Adheres to all American Cruise Lines' Chefs Manual standards and procedures
- Anticipates the needs of both guests and crew
- Assists in the production and service of all crew meals
- Responsible for food safety, galley cleanliness, daily galley audits and logs including temperature logs
- Responds quickly to guest requests and ensures follow through of service delivery
- Assists with meal preparations including breakfast, lunch, cocktail hour, dinner and special onboard events
- Works closely with Executive Chef/Sous Chef to ensure quality food presentation and timeliness
- Assists with galley steward timecard accuracy
- Follows approved menus, standardized recipes, and food sanitation standards
- Coordinates ordering and receiving of food and hotel supplies
- Manages proper storage of deliveries
- Completes FDA logs daily, weekly and monthly
- Creates positive crew experiences and a healthy work environment
- Maintains sanitation and cleanliness of galley, storage and crew rooms
- Supervises and assists Galley Stewards
- Maintains open communication with coworkers during meal services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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