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LEAD HOUSEKEEPER (FULL TIME)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.50
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Medical insurance
Dental Insurance
Vision Insurance
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
Flexible Spending Accounts (FSAs)

Job Description

Crothall Healthcare, a Compass Healthcare company, is a leading provider of specialized, high-quality, and innovative support services exclusively tailored for the healthcare industry. With a reputation built on caring for people and fostering a true sense of belonging, Crothall Healthcare supports nearly 1,300 accounts, including many of the nation's top-ranked hospitals. Employing close to 30,000 team members, the company upholds high standards of detail, safety, and excellence across various service areas including Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing. Crothall Healthcare prides itself on empowering employees to transform healthcare experiences while... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior housekeeping experience preferred
  • Ability to work full time second shift from 2:30 PM to 11:00 PM
  • Available to work rotating weekends and holidays
  • Ability to supervise and train staff
  • Strong attention to detail
  • Good communication skills
  • Ability to stand and walk for extended periods
  • Must be able to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • Prior experience in housekeeping preferred
  • Ability to supervise and train staff effectively
  • Strong attention to detail and customer service skills
  • Good communication skills
  • Ability to handle guest complaints professionally
  • Basic knowledge of equipment maintenance and safety
  • Ability to work rotating weekends and holidays
  • High school diploma or equivalent preferred

Job Duties

  • Provides quality service to customers by providing one-on-one attention to detail
  • Ensures assigned staff have reported to work and clocked in properly
  • documents late or absent employees
  • Resolves internal/external guest complaints to ensure guest satisfaction
  • Documents call offs, and replaces for any shift
  • Coordinates assigned staff breaks
  • Prepares and distributes assignment sheets to staff and reviews priorities
  • Communicates additions or changes to the assignment sheets as they arise throughout the shift
  • Assigns designated keys, radios and beepers to assigned staff
  • Maintains accurate record of such assignments and ensure security of keys
  • Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems
  • Instructs designated personnel to correct deficiencies
  • Inspects areas to confirm cleaning standards have been met
  • Assists staff to ensure highest standards of cleanliness and service
  • Conducts staff training as assigned
  • Contributes to the team
  • exhibits professionalism with customers, fellow employees and others
  • Performs other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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