Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Flexible
Day Shifts
Benefits
Fuel discount
nation-wide medical plan
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay
Job Description
Pilot Company is a leading network of travel centers known for its extensive reach and commitment to quality service across North America. With more than 30,000 team members and over 750 retail and fueling locations spread throughout 44 states and six Canadian provinces, Pilot Company has established itself as a vital part of the transportation and logistics ecosystem. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, the company has grown from its humble beginnings into a powerhouse supporting a vast portfolio of brands. Pilot Company is recognized not only for its operational excellence... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in cash handling or cashier role
- ability to work flexible hours including evenings and weekends
- must be able to stand for extended periods
- good communication and interpersonal skills
- ability to follow detailed instructions
- attention to detail
Job Qualifications
- Prior cash handling or cashier experience
- customer service skills
- leadership abilities
- knowledge of company policies regarding restricted merchandise
- ability to manage and schedule team members
- strong communication skills
- basic math skills
- problem-solving skills
Job Duties
- Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
- complete end-of-shift reports and close out procedures
- follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
- maintain an organized and clean work area
- use suggested selling methods to promote and sell products
- ensure quality service is delivered to every guest
- handle guest complaints and issues by following company processes and guidelines
- resolve team member conflict
- and communicate issues to management
- determine break schedules and team member placement during shift
- assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
- model behaviors that support the company's common purpose
- ensure guests and team members are supported at the highest level
- ensure all activities are in compliance with rules, regulations, policies, and procedures
- complete other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)