Hotel Management and Consulting logo

Lead Guest Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $24.00 - $26.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Hourly rate
DailyPay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth

Job Description

LivAway Suites in Renton, WA, is a reputable and welcoming hospitality establishment dedicated to providing exceptional accommodations and guest experiences. As part of the Hotel Management and Consulting, Inc. family, LivAway Suites maintains a strong commitment to delivering quality service while fostering a supportive and professional work environment. The property combines comfort, convenience, and excellent customer care to attract a diverse clientele, making it a sought-after destination for travelers. The company values a performance-based culture, emphasizing both hard work and respect for personal life, while promoting advancement opportunities based on merit. The small yet efficient team of hospitality professionals at... Show More

Job Requirements

  • Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
  • ability to lift, push, and pull up to 20lbs regularly, occasionally up to 50lbs
  • minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • post checks in PMS
  • complete weekly labor tracker
  • manage payment due reports
  • post paid outs and receipts
  • monitor and follow up on guest feedback and concerns
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • assist with in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • cover employee shifts as needed to ensure operational continuity
  • know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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