Lead Guest Attendant

Boulder, CO, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $19.50 - $21.50

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee assistance program

Career growth opportunities

DailyPay access

Job Description

WoodSpring Suites in Thornton, CO, operated under the management expertise of Hotel Management & Consulting, Inc., is an extended-stay hotel providing affordable and comfortable accommodations for long-term guests. Known for its welcoming atmosphere and commitment to high-quality service, WoodSpring Suites offers a unique blend of convenience, tranquility, and essential amenities that cater to travelers, business professionals, and families alike. The establishment emphasizes a culture of excellence, integrity, and teamwork within a small, efficient group of hospitality professionals dedicated to delivering superior guest experiences. This property is part of a respected hotel brand recognized for catering to the extended stay market,... Show More

Job Requirements

High school diploma or equivalent
Minimum 1 year of experience in hotel leadership
Ability to use Property Management System software
Proficient in computer applications
Strong communication skills
Ability to lead and motivate teams
Capability to perform physical tasks involving kneeling, squatting, standing, sitting, bending, and twisting
Ability to lift, push, and pull up to 20 pounds regularly and occasionally up to 50 pounds

Job Qualifications

Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
Proficient computer skills
Strong team building skills
Excellent organizational skills
Strong time management abilities
Effective oral communication skills
Effective written communication skills
Proactive problem-solving skills

Job Duties

Train and provide guidance to staff
Discuss staff performance discrepancies and training needs with General Manager
Attend and lead staff huddles
Post checks in PMS
Complete weekly labor tracker
Manage payment due reports
Post paid outs and receipts
Monitor and follow up on guest feedback and concerns
Suggest and sell amenities
Ensure guest and property security
Assign rooms to housekeeping and aid General Manager in inspecting rooms
Manage inventory
Check property email
Build relationships with vendors and guests
Foster teamwork
Assist with in-house guest sales and marketing initiatives
Assist with housekeeping, laundry duties, and public space needs
Cover employee shifts as needed
Know and follow property emergency procedures
Ensure security needs are met
Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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