Lead Guest Attendant

Westminster, CO, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $20.00 - $22.00

Work Schedule

Standard Hours

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee assistance program

Career growth opportunities

Flexible pay options

Job Description

WoodSpring Suites in Thornton, CO is a renowned extended-stay hotel brand providing comfortable, affordable, and convenient accommodations for traveling professionals, families, and long-term guests. As part of the hospitality industry, WoodSpring Suites focuses on delivering excellent guest experiences through quality service, clean and welcoming environments, and amenities tailored to meet the needs of guests staying for extended periods. The establishment values employee growth, teamwork, and maintaining high operational standards, ensuring guests enjoy a welcoming and safe atmosphere during their stay.

The role of Lead Guest Attendant at WoodSpring Suites is a vital leadership position within the front-of-house operations. Hotel... Show More

Job Requirements

High school diploma or equivalent
Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
Proficient computer skills
Strong team building skills
Excellent organizational, time management, and problem-solving abilities
Effective oral and written communication skills
Ability to perform physical tasks involving kneeling, standing, bending, and lifting up to 50 pounds

Job Qualifications

Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
Proficient computer skills
Strong team building skills
Excellent organizational, time management, and problem-solving abilities
Effective oral and written communication skills
Proactive in solving problems

Job Duties

Train and provide guidance to staff
Discuss staff performance discrepancies and training needs with General Manager
Attend and lead staff huddles
Post checks in PMS
Complete weekly labor tracker
Manage payment due reports, postpaid outs, and receipts
Monitor and follow up on guest feedback and concerns
Suggest and sell amenities
Ensure guest and property security
Assign rooms to be cleaned by housekeeping
Assist General Manager in inspecting rooms
Manage inventory
Check property email
Build relationships with vendors and guests
Foster teamwork
Assist with in-house guest sales and marketing initiatives to increase occupancy
Assist with housekeeping and daily laundry duties
Cover employee shifts as needed
Know and follow property emergency procedures
Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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