Hotel Management and Consulting logo

Lead Guest Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $22.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
DailyPay access

Job Description

WoodSpring Suites, located in Thornton, CO, is part of a dynamic and expanding brand in the extended-stay hotel sector known for offering quality, affordable accommodations specifically designed for long-term guests. As a subsidiary of Hotel Management & Consulting, Inc., WoodSpring Suites combines the reliability of a well-established hospitality company with the flexibility and personal touch of a smaller, close-knit team environment. The company operates with an emphasis on creating a performance-based culture that honors hard work while respecting the importance of work-life balance. Employees are treated as valuable partners in the business, with equal opportunities for career advancement and growth... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
  • ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs
  • proficient computer skills
  • strong team building skills
  • excellent organizational and communication skills
  • proactive problem-solving
  • ability to follow emergency procedures
  • flexible availability to cover shifts

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational skills
  • effective oral and written communication skills
  • proactive problem-solving abilities
  • good time management skills

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • post checks in PMS
  • complete weekly labor tracker
  • manage payment due reports
  • post paid outs and receipts
  • monitor and follow up on guest feedback and concerns
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • assist with in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • flexible for covering employee shifts as needed
  • know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.