Hotel Management and Consulting logo

Lead Guest Attendant

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $25.75 - $27.75
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Daily Pay access
Employee assistance program
career growth

Job Description

Hotel Management & Consulting, Inc. is a professional hospitality management and consulting company dedicated to delivering exceptional service and operational excellence across its portfolio of managed properties. Located in Renton, Washington, LivAway Suites is one of the company’s premier extended stay hotels offering comfortable accommodations, outstanding guest services, and an inviting atmosphere for both short and long-term stays. With a keen focus on quality, safety, and guest satisfaction, LivAway Suites stands out in the hospitality industry as a trusted destination for travelers seeking a home-away-from-home experience.

Hotel Management & Consulting operates within a culture that emphasizes performance balanced wit... Show More

Job Requirements

  • Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
  • Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs

Job Qualifications

  • Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
  • Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
  • Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
  • Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
  • Assist with in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
  • Know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • Other duties as assigned

A simple hiring platform for hospitality businesses.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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