Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options
Job Description
WoodSpring Suites in Ceres, CA, operated under Hotel Management & Consulting, is a leading extended-stay hotel brand recognized for delivering comfortable and affordable living for travelers and long-term guests. The company prides itself on fostering a supportive work environment that emphasizes performance, respect for work-life balance, and career growth opportunities. WoodSpring Suites plays a pivotal role in the hospitality industry by providing quality accommodations with a team-oriented and guest-focused approach. With a commitment to equal opportunities, the company maintains a small yet efficient team of hospitality professionals dedicated to excellence and continuous improvement.
The Lead Guest Attendant position at Wood... Show More
The Lead Guest Attendant position at Wood... Show More
Job Requirements
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
Job Qualifications
- Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports, postpaid outs and receipts
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping
- Assist General Manager in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Assist with in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping and daily completion of laundry duties and public space needs
- Cover employee shifts as needed
- Know and follow property emergency procedures
- Ensure security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurant and hotel hiring made simple with OysterLink.
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