Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.25 - $23.25
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
DailyPay access
Job Description
WoodSpring Suites in Everett, WA, is a well-regarded extended-stay hotel brand known for providing guests with comfortable, affordable accommodations and exceptional customer service. As part of Hotel Management & Consulting, Inc., the property operates with a dedicated team focused on maintaining high standards of hospitality and guest satisfaction. The company values a performance-based culture that balances hard work with respect for personal life, fostering an inclusive and meritocratic workplace where employees can flourish and grow their careers. With a small and efficient team of hospitality professionals, WoodSpring Suites strives to maintain a welcoming environment for both guests and staff, ensuring... Show More
Job Requirements
- High school diploma or equivalent
- minimum of one year experience in hotel leadership
- proficient computer skills
- ability to perform physical tasks including kneeling, squatting, standing, sitting, bending and twisting for long periods
- ability to lift, push, and pull up to 20 pounds regularly and occasionally up to 50 pounds
- effective communication skills
- availability to cover shifts as needed
- willingness to comply with company policies and procedures
Job Qualifications
- Minimum of one year experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager
- attend and lead staff huddles
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- post paid outs and receipts
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping
- aid General Manager in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- assist with in-house guest sales and marketing initiatives
- assist with housekeeping in rooms as needed
- complete daily laundry duties and public space needs
- cover employee shifts as needed
- know and follow property emergency procedures
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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