Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options
Job Description
WoodSpring Suites in Santee, CA is a part of the hospitality industry specializing in extended-stay accommodations designed to offer travelers a comfortable, home-like environment during their visit. The hotel operates with a mission to provide exceptional guest services while maintaining efficient operations supported by a committed, small team of hospitality professionals. Managed by Hotel Management & Consulting, Inc., the property embraces a culture that emphasizes performance excellence balanced with respect for the personal lives of its employees. This approach fosters a supportive work environment where advancement is merit based, and every team member's contribution is valued.
The Lead Guest A... Show More
The Lead Guest A... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Ability to perform physical tasks such as kneeling, squatting, standing, sitting, bending, and twisting for long periods
- Ability to regularly lift, push, and pull up to 20 pounds and occasionally up to 50 pounds
- Proficient computer skills
- Strong team building skills
- Excellent organizational and communication skills
- Ability to follow emergency procedures
- Availability to cover shifts as needed
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports
- Post paid outs and receipts
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping
- Aide General Manager in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Assist with in-house guest sales and marketing initiatives
- Assist with housekeeping in rooms as needed
- Complete laundry duties and public space needs
- Cover employee shifts as needed
- Know and follow property emergency procedures
- Ensure security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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