Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Flexible pay options
Job Description
WoodSpring Suites in Colorado Springs, Colorado, is a part of Hotel Management & Consulting, Inc., a dedicated hospitality company focused on delivering exceptional guest experiences while fostering a supportive and professional work environment. Renowned for offering extended-stay accommodation options, WoodSpring Suites prides itself on providing comfortable, affordable, and convenient lodging for travelers seeking a home-away-from-home experience. The company operates with a small, efficient team of hospitality professionals who are committed to upholding high standards of service, operational excellence, and guest satisfaction. The culture at WoodSpring Suites emphasizes performance balanced with respect for personal life, ensuring employees find rewarding career opportunities... Show More
Job Requirements
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
- minimum of 1 years experience in hotel leadership
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Qualifications
- Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- post paid outs and receipts
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- assist with in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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