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Lead Guest Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $22.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
Career growth opportunities

Job Description

WoodSpring Suites in Thornton, CO, operates under Hotel Management & Consulting, Inc., a company recognized for its commitment to delivering exceptional hospitality experiences. WoodSpring Suites is a well-established extended-stay hotel brand known for offering affordable, quality accommodations with a focus on guest comfort and convenience. This brand is ideally suited for travelers needing longer-term stays, featuring amenities that cater to business travelers, families, and relocators. Hotel Management & Consulting, Inc. prides itself on fostering a culture of respect, teamwork, and merit-based advancement within a small and efficient team environment.

The available position for Lead Guest Attendant at WoodSpring ... Show More

Job Requirements

  • Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
  • Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
  • Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Qualifications

  • Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
  • Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
  • Assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
  • Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
  • Assist with in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • Cover employee shifts as needed to ensure operational continuity
  • Know and follow property emergency procedures and ensure security needs of the property and guests are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.