Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Daily Pay access
Employee assistance program
Career growth opportunities
Job Description
Hotel Management and Consulting, Inc. is a reputable company specializing in hospitality solutions and hotel management services. The company is committed to fostering a performance-based culture that values hard work balanced with respect for personal life. Operating with a small and efficient team of hospitality professionals, the organization offers equal opportunity for employment and advancement based on merit. Its operations emphasize integrity, professionalism, and continuous growth within the hospitality industry.
Currently, Hotel Management and Consulting is seeking an experienced and dynamic Lead Guest Attendant for the WoodSpring Suites location in Corona, CA. This role is crucial in maintaining exceptional serv... Show More
Currently, Hotel Management and Consulting is seeking an experienced and dynamic Lead Guest Attendant for the WoodSpring Suites location in Corona, CA. This role is crucial in maintaining exceptional serv... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 year experience in hotel leadership
- ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, and twisting for long periods
- ability to lift, push, and pull up to 20 pounds regularly and occasionally up to 50 pounds
- proficient in computer use
- strong communication skills
- ability to work flexible hours including shift coverage
- compliance with company policies and procedures
- ability to follow emergency protocols
Job Qualifications
- Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and lead staff meetings
- post checks in property management system and complete weekly labor tracking
- manage payment due reports, postpaid outs, and receipts
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to housekeeping and assist General Manager in room inspections
- manage inventory and check property emails
- build relationships with vendors and guests
- assist with in-house guest sales and marketing initiatives
- assist with housekeeping and laundry duties
- cover employee shifts as needed
- know and follow property emergency procedures
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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